Dear Ecom Express Courier Service,
I hope this email finds you well. My name is Deepak Rajesh Parmar, and I am writing to bring to your attention an issue related to the delivery of my package with the tracking number 410011747452.
As per your website’s last update on June 19th, 2024, the expected delivery date for my package was well within that timeframe. However, it has now been over 10 days, and I have not received my courier. This delay has caused me significant inconvenience, especially considering the urgency of the package.
I kindly request the following information and updates:
Current Status: Could you please provide an update on the current status of my courier? Is it still in transit, or has it encountered any unforeseen delays?
Reason for Delay: I would appreciate clarity on the reason behind this prolonged delay. Transparency regarding any challenges or issues would help me understand the situation better.
Expected Delivery Date: Can you provide a revised estimated delivery date? I urgently need this information to plan accordingly.
Customer Service Assistance: Despite my attempts to contact customer service, I have not received any satisfactory response. I kindly request prompt assistance and regular updates until the issue is resolved.
I understand that unforeseen circumstances can occur, but timely communication and transparency are crucial in such situations. I expect your immediate attention to this matter and a swift resolution.
