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Double payment

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Ride no. CRN 8997475541

I had prebooked the subject ride on 16th instant for trip to Bandra West and payment made thru Credit Card.
This payment was also confirmed by yr app.

However on reaching the destination, the driver told me that I have to make cash payment of Rs.597. I informed him that I have already paid for the ride at the time of booking and showed him the remark “payment made by Credit card” but he insisted that it shows payment to be made. hence I paid him the fare and he said that i will get the refund.

Kindly look into this double payment and refund me the amount of rs.597at the earliest.

thanks
Clitius Correa

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