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DTDC Service is getting poorer day by day

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DTDC service for delviery is getting poor day by day. They dont even respond to calls and messages, by 9 in the morning we get notification that the item is out for delivery, but wont attempt delivery until next working day, if the delivery shows on saturday they will attempt only on next working day and not on holidays. we just stay 500 mts away but poor response and poor delivery is bothering customers.

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