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Purchases of spectacles from Eyeplusand refund issue reg.

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on 23rd April 2024 two spectacles were ordered, and due payment was made, with due discussions and agreement from both ends. Subsequently your shop at Ahmedabad opposite to your jewelry shop i Ahmedabad informed over phone (and otp possibly on 26.04.24) that they cannot supply one of them as agreed and asked for a change in specifications, which were not suitable to us. Hence, delivered only one spectacle with agreement that refund will be made within one- or two-days for the other one.

As on 29/07/2024 I have checked relevant statements of my credit card 9218 HDFC Bank and found I am yet to receive any refund from your end, neither your shop has paid anything in cash. Please take-up suitably for refund against the other half of money. mob. no.

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