Dear Sir,
I have booked a ticket No. TU2U64811023 From Patna To Varanasi dated 25.01.25, Bus timing- 22.30 PM. I have reached my destination before 20 mints and i have informed the same to service provider. I have wait for the bus at destination for 20mints and at 10.40 i have called the same number, he didn’t respond. After few times i have again called him for bus and again he didn’t respond. I have called again and again but unfortunately; he didn’t pick my call. At 11.40 pm when i have called him again he picked up my call and said due to some reason bus route has been changed and that’s why they didn’t pick up me. You booked the same for tomorrow. What an irresponsible behavior by service provider, He never told me earlier and i am waiting for bus 1.20 hrs. This is not acceptable at all and the hilarious experience from you and your service provider Sri Krishna Rath. I have complained 2 days back in your Review section and till now my money has not return Rs. 1363.94.
Please refund my money back as because i am not travelling that day with service provider
REGARDS
RAJA BARMAN