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Ticket Refund

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Dear Team,

I have booked the below ticket to travel for an important family event, but the train was later for more than 5 hours. So, i left with no point left to cancel the ticket because reaching that event 5 hours will make no sense. I have received only Rs.500 as refund. If i know the train will be so late i would have cancelled the ticket one week before.

Due to the inefficiency of Indian railway why should i bear the loss. I am excepting a full refund of the below ticket. Excepting a favorable reply.

Regards
Reejesh

Dear Customer,

We wish to inform you that your ticket against PNR Number: 2427637736 has been cancelled successfully as per your request. The refund amount of Rs. 500.0 will be refunded back to your respective account shortly.

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