Toyota case reference # 240502000809

This is an update on my contact(s) with Toyota concerning the incident when the car lost speed and eventually stopped even though the engine was running. On May 9, received a call from “Toyota” which turned out to be a sales pitch to sell me a several thousand $ “new warrantee plan” that would cover me going forward. After two different parties, I was in the third attempt to end the call, and had to hang up to get off this sales pitch (which was irrelevant to my problem). The next call was from DeLuca Toyota, setting up a service date of May 21 to check my vehicle. Since the anomaly was a one time 25 minute failure of the cars motion regardless of the engine running, it will not easily be reproduced. Since it is a very serious safety hazard that must be addressed, it needs more corporate attention. The incident, which happened on the Florida Turnpike, could have resulted in a multicar crash incident, I am now reluctant to drive on any busy highway; and have cancelled on trip of 7 hours because of the failure occurring again. Please let me know of progress in resolving this problem.