To Initiate a complaint in tier 1, call the citizen helpline number or control room number of wards/zonal offices, e-mail your concerns, or file an online complaint. If not resolved or dissatisfied with the response, escalate this grievance to the Public Grievance Officer (PGO) of PG Cell, Dehradun Nagar Nigam (including the Municipal Commissioner, Deputy Commissioners of respective departments, and Mayor in tier 2). Further, approach the Department of Local Bodies under Ministry of Urban Development, Govt. of Uttarakhand.
Complaint Hub is a large network of grievance redressal portals and helplines of various government and private companies. We provide helpline and online procedures for filing various complaints. Join the Complaint Hub to know your rights.