We are sorry for the inconvenience caused to you. I hope you are doing well.
Regarding your refund request, I am happy to confirm that the refund amount of INR 4653/- for PNR M83YXA as of May 25, 2024 has been successfully initiated at the original booking source.
As your booking was made through a travel partner, we have transferred the refund amount as collected by us to the travel partner. You will need to approach the respective travel partner within 7 days to claim your refund amount.
I hope I am able to resolve your query by initiating this action from my end.
Note: For any assistance next time, say ‘Hi’ to our chatbot Tia by visiting any of your preferred channels. Tia is available to support you 24×7 on our website www.airindiaexpress.com,
Best Regards,
Numan khan
Customer Happiness
Air India Express.
