Register a complaint with the officials or customer care representatives of the company through the toll-free helpline number, e-mail, or file a complaint online. Not resolved or dissatisfied with the final response? Don't worry, escalate the complaint with CRN (reference number) to Grievance Redressal Officer, Bajaj Finserv (Bajaj Finance).
Consumers of housing loans at any Housing Finance Company that is registered under NHB can file a complaint to NHB's GRIDS portal if the grievance is not resolved by the concerned HFCs. You can lodge an online complaint or e-mail the physical grievance form to the NHB Grievance Redressal Office.