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Invoice no – 25WRMKS100005395 -store code – 29

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I had purchased a watch on December 11,2024.
I had not used the watch,but when I went to the showroom for exchange on 13 December they refused for exchange stating the watch has been used.
I am a very old user of Titan watches from the year 1996.
Please look into the matter.
Shambhu Shetty

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