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Very Worst Customer Service in ACT internet service provider

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Internet connection has been disabled automatically. I reached out to your customer service department regarding [specific issue or service request]. Despite my attempts to follow up, I have not received any response or acknowledgment of my concerns. In addition to the lack of response, the customer care I have experienced has been unsatisfactory. When I have managed to get in touch with a representative, the assistance provided was [describe the nature of the poor service, e.g., unhelpful, dismissive, incorrect information, etc. Worst ever experience ever.

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