Dear Lloyd Support Team,
I hope this message finds you well.
I recently purchased a Lloyd Win AC from your store, and I am writing to express my concern regarding its warranty status. Despite being a new purchase, the product details indicate that it is out of warranty. This discrepancy is troubling, as I was under the impression that the product would come with the standard warranty coverage.
Below are the details of my purchase for your reference:
Product: Lloyd Win AC
Date of Purchase: 13-04-2024
Invoice Number: 042
Serial Number: BIMAG0C5MV0RV
Given that this is a brand-new purchase, I would like to request an update to the warranty status to reflect the correct coverage period. If there is any additional information or documentation required from my end to resolve this issue, please let me know, and I will provide it promptly.
Comment:
The customer support executive was unprofessional and unhelpful, failing to address my concerns adequately. Extremely disappointed with the service received. Immediate action is needed to improve customer experience.
Thank you for your assistance in rectifying this matter. I look forward to your swift response and resolution.
Please Find the Attachments
Best regards,
Hari Darshan Lodhi
Mehrauli, New Delhi-110030
