Download the ComplaintHub App

Download the ComplaintHub App

Defected AC delivered and no service provided

Language:

I purchased a Whirlpool AC (1.5T 3DCool Purafresh Pro 3S Copr INV) on April 29, 2019, for Rs 34,613. The AC comes with a 10-year warranty. Unfortunately, it stopped working after just four years of use. I lodged a complaint, and a customer care representative visited on April 21, 2024, diagnosing that the compressor is dead.

Despite nearly a month having passed since the diagnosis, no action has been taken to resolve the issue. We have been in continuous contact with customer care over this period but have not received any positive response.

The current weather in Delhi is extremely hot, and this AC is crucial for my senior citizen family members who are suffering greatly due to this delay in service.

I am deeply frustrated and disappointed with the level of service provided. Why is there such a delay in addressing this issue? After selling a defective product, is it not your responsibility to provide timely service and support?

I urge you to take immediate action to resolve this matter as it causing mental & physical harassment to my parents

First published on:

Disclaimer

If you have not found any solution, or information related to your issue, or want guidance to get redressal of any unique problem/complaint then you can connect with us without any hesitation.

You can message us directly from our Contact Us page or mail us at SUPPORT - help.complainthub@gmail.com. We will respond to you with the procedure and guidance for your issues to get a faster resolution.

Also Read

Chennai City Police Logo
Government

Chennai Police: How to File a Police Complaint and FIR to Chennai City Police?

JERC for Goa and UTs

Electricity Ombudsman, JERCUTs: File an Appeal to Electricity Ombudsman for State of Goa and All Union Territories

MCG (Municipal Corporation of Gurugram) Logo

Municipal Corporation Gurugram (MCG): How to File a Complaint to Municipal Corporation of Gurugram?

NMC, Nagpur Logo

NMC – How to Register a Complaint to Nagpur Municipal Corporation?