Dear All,
Never Trust Reliance Jio Fiber executive or Pamphlet because everything they are lying about refund amount of connection and installation. Initially in Vijayawada they charged me Rs. 1500.- and said it’s refundable amount when we cancel the connection. I have moved from Vijayawada to Bangalore they said they will refund the amount after receiving setup box through NEFT in 7 days, no receipt nothing from their side and after following up they are coming up with new version that setup box is faulty and have repair. On working condition, it was removed and handed over to them, if they miss use and get damaged also it’s customer mistake they don’t refund the amount.
I never expected such worst service from JIO. Please go with Airtel they are not charging any initial amount or installation charges.