I bought a Tata punch pure, petrol car on 09th June 2024 from Puneet automobiles, Lucknow. At the time of purchase your sales advisor offered me a android music system worth of Rs. 21000. Already there was a normal music system attached from company. When i ask him to give a cash discount and I will get it from outside then he said that any electrical outside attachments will discontinue your insurance cover. Then they provide a android music system which is not compatible with the speakers and this I came to know later on. When i make a complaint to the service guy on first service, he denied for any assistance on this and as per him I need to talk to the sales executive who attended me at the time of purchase and still no solution provided from the dealer. This issue they need to address at the time of selling the vehicle that electrical attachments from outside or from the dealer will not be attended by them. Tata group is always meant for good service and product delivery, but these petty things will dent the image of group. Tata motors passenger vehicle services is pathetic in Lucknow, U.P.
Request you to please look into the matter.
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