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HPSEB – Register Online Electricity Complaints or Customer Helpline Numbers of Himachal Pradesh State Electricity Board


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Quality of service or product
HPSEB, Himachal Logo
Himachal Pradesh State Electricity Board Limited (HPSEB) (source –

Himachal Pradesh State Electricity Board Limited (HPSEB) is owned by the state government of Himachal Pradesh. HPSEB provides services of electricity distribution in the Himalayan state of Himachal Pradesh.

In northern India, HPSEB is offering its services in terrain, hills, and deep valleys. Electricity distribution in this state is a hard service. Many customers of this state are getting their electricity on time by HPSEB.

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

Electricity Service Zones of HPSEB in Himachal Pradesh:

  • Bilaspur
  • Dalhousie
  • Hamirpur
  • Kangra
  • Kullu
  • Mandi
  • Nahan
  • Rampur
  • Shimla
  • Solan

Many times in winter due to heavy rain, snowfall, or floods, the electricity supply gets disrupted. Customers face a long power outages in their areas.

Many of the HPSEB customers don’t know about the helplines numbers, email, or how to register an online complaint related to power outages, bills, or any other electricity services issues.

Here, Complaint Hub has provided the verified official customer care helpline numbers that are toll-free. If you are interested in registering online complaints on the portal of HPSEB then you can visit the links of the official portal to register a grievance.

You can get all information related to lodging your complaint from the tables that are listed below for your convenience. All HPSEB grievance data are verified.

HPSEB Electricity Complaint Resolution Time: Immediate (24×7) or May take 10 to 60 working days (Depending on the issue)
Grievance Redressal Fee No Charges (0/-)

Helplines of HPSEB (Himachal Pradesh Electricity) to Lodge Electricity Complaints

Call on toll-free customer care helpline numbers of HPSEB, Himachal Pardesh to lodge your complaints related to electricity supply or any service. Click on the numbers to call instantly.

HPSEB Electricity Customer Care Numbers:

HPSEB Electricity Complaint Numbers: 1912
Register Official Contact Details Visit Contact Page

Register Online Complaints Related to HPSEB Electricity Services on the Official Portal

If you want to register online complaints of electricity services provided by HPSEB on the official portal, want to a new connection, track the complaint, or any other online service then visit the below-listed information.

Complaint on Twitter: Twitter idofficialhpsebl
Register Online Electricity Complaint Register Complaint
Track Complaint Status Track Status
Register HPSEB Account (Online Services) Register Account
Pay Online Electricity Bill Pay through the HPSEB portal
Electricity Ongoing/Scheduled Outage Status: Outage Status
Apply for New HPSEB Connection Apply from Consumer Portal

Lodge Grievance to Consumer Grievance Redressal Forum, HPSEB

Consumer Grievance Redressal Forum: Lodge the grievance if not satisfied with any issue that is serious and non-negotiable. Click out: Consumer Grievance Redressal Forum, HPSEB

CGRF Office Address:

Consumer Grievance Redressal Forum,
HPSEBL, Block Number – 8,
Top Floor, SDA Complex Kasumpati,
Shimla – 171009


Electricity Ombudsman, HPERC (Himachal Pradesh):

File a petition to the Electricity Ombudsman if you are unsatisfied or your grievance is not redressed by CGRF of HPSEB in the given time period (45 Days).

(*Petition Fee may be applicable, under HPERC Regulations, 2013), Visit to know more – HPSEB Ombudsman

Ombudsman Office Address:
Electricity Ombudsman,
First Floor Sharma Sadan, Khalini Shimla -171002

Lodge Complaints Related to These Electricity issues to HPSEB

  • New HPSEB electricity connection is not sanctioned or Saubhagya Scheme-related complaints
  • New Connection Application related complaints
  • Disruption in Electricity power supply, outage of electricity in your area, any other reason for a power outage or wire sparking etc.
  • Electricity bill amount or reading error issued by HPSEB, Any bill related complaints or issues
  • Failure of Transformer, Voltage or load enhancement, fire or recent blast, spark in transformer, or any other related issue
  • Domestic electricity connection meter or smart meter related complaints, want to upgrade meter
  • Emergency help, accidents due to electrical wires or complaints of bribery against employees
  • Any unknown issue that leads to power failure in the whole area or zone, street light related complaints
  • Any other HPSEB electricity supply related complaints


  • Himachal Pradesh State Electricity Board Limited – hpseb portal
  • Himachal Pradesh Electricity Regulatory Commission – hperc

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