Dear Sir,
I hope this email finds you well. My name is Ravindra Singh Negi, and I have been struggling for the past six months to get my KYC updated. Despite multiple attempts and submissions of the required documents, I have not received clear guidance from your team. Each time I send the requested forms, I am asked for additional or new requirements, making the process increasingly frustrating. Unfortunately, my KYC remains unprocessed due to repeated miscommunication and misguidance from your team.
If your organization is unable or unwilling to process my KYC update, I request you to close my account so I can transfer my shares to another service provider.
I feel harassed by this prolonged process and the lack of proper support. As an NRI, I face additional challenges such as time zone differences, cultural work practice variations, and trust concerns. The way NRI clients are being handled is highly disappointing.
I urge you to escalate my case and ensure a swift resolution. Kindly have a responsible representative reach out to me at the earliest to expedite my KYC update and reactivate my account.
Looking forward to your prompt response.
Regards,
Ravindra Singh Negi.
