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Dear sir/Madam, Ordered some treats from Theobroma directly today (July 9) as presents for a birthday. Theobroma gave the order to Zomato for delivery. Zomato telephoned twice to say that the distance is 2.4 kms. (sic) and no rider is willing to deliver the order. I mentioned to the Zomato caller that the matter rests between Theobroma and Zomato to sort out and I do not come into the picture. The caller could have called her superior to complain against the rider. It is also Theobroma’s fault that they accepted the order and failed to honour their commitment. Pathetic to say the least. You can verify the details from both.
The Theobroma delivery order number is 23695124.

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