Download the ComplaintHub App

Download the ComplaintHub App

MSPCL – The Helplines to Register Electricity Complaint to Electricity Board of Manipur State Power Company Limited

Language:

MSPCL logo
Manipur State Power Company Limited, source – mspdcl.info

Manipur State Power Company Limited (MSPCL) is the main public-owned electricity distribution company that is administered by the State Government of Manipur. It provides electricity services in all districts of Manipur and many hilly regions get the benefit of the electricity supply.

Due to many issues in Manipur’s town and village regions, consumers have to face power supply outages or other electricity service-related issues. Many of them don’t know where they should register electricity complaints and how to use the helplines of the Electricity Board, MSPDCL.

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

Districts and Divisions of the MSPCL/MSPDCL in Manipur:

  • Bishnupur
  • Boro Bekro
  • Chandel
  • Churachandpur
  • Imphal East
  • Imphal West
  • Jiribam
  • Kakching
  • Kamjong
  • Kangpokpi
  • Kongba
  • Kumbi
  • Kwakeithel
  • Lamlai
  • Lamlong
  • Leimakhong
  • Lilong
  • Litan
  • Mao Tadubi
  • Moirang
  • Moreh
  • Nambol
  • Noney
  • Pherzawl
  • phungyar
  • Tengnoupal
  • Saglomang
  • Saikul
  • Senapati
  • Singjamei
  • Sugnu
  • Takyel
  • Tamei
  • Tamenglong
  • Tengnoupal
  • Thanlon
  • Thoubal
  • Tousen
  • Ukhrul
  • Wangijng
  • Wangkhei
  • Yairipok

The Manipur State Power Company Limited (MSPCL) has provided helplines to register an electricity complaint to the department concerned in your region. You can call using the toll-free customer care numbers or can use a WhatsApp number and also you can register an online electricity complaint by using the available portal. Follow the below helplines.


Electricity Complaint Fee & Redressal Time by MSPCL:

MSPCL Electricity Complaint Fee No Fee (Nil)
Redressal Time Immediate (24×7) or up to 30 days (Depending on the issue)
More Details about Time Limit View/Download

Tips – If your complaint about the issue of electricity is not redressed by the MSPCL within the time limit or unsatisfied with the final resolution then you can lodge a grievance to the Consumer Grievance Redressal Forum, MSPCL. Further, you can approach the Electricity Ombudsman, Manipur. All the details are provided in the sections below.


MSPCL Electricity Helplines to Register Complaints to Manipur State Power Company Limited

Manipur State Power Company Limited (MSPCL) has provided many toll-free customers care numbers and helplines to register complaints about the various issues with the electricity services in the region of Manipur. You can also register an online electricity complaint using the portal of MSPDCL.

The consumers of the MSPCL can register an electricity complaint using customer care numbers, WhatsApp numbers, and helplines. These verified helpline numbers are available for consumers who live in Manipur and get the services of the MSPCL.

Provide the following information to the MSPDCL executive:

  • Connection/consumer number
  • Name of the consumer
  • Phone Number
  • Address of the Premise
  • Issue of the electricity services

Toll-Free Customer Care Numbers of MSPCL Electricity Board (EB), Manipur:

- Advertisement -
MSPCL Electricity Complaint Numbers 1912
Call/WhatsApp Number of MSPCL +917640081232
+917640081238
View Official Contact Numbers Click here

So, you can use the above customer care numbers and WhatsApp numbers to register your electricity complaint. If the complaint is not resolved then you can lodge a grievance with the Consumer Grievance Redressal Forum, MSPCL (Manipur).

Portals to Register Online Complaint to Electricity Board, MSPDCL

If you want to register an electricity complaint to MSPCL using the online portal then you can visit the official portal by the link below and fill out the online complaint form. Follow the instructions to register an online complaint about the problems and issues with the electricity services.

Important Links to Register Online Electricity Complaint to the Electricity Department of MSPCL, Manipur:

Register Online Complaint to MSPCL Register now
More Details Click Here

Procedure:

  • Visit the above link and fill out the online complaint form.
  • Select the subdivision and enter the other details.
  • Submit the electricity complaint form of MSPDCL.
  • Note down the grievance number/docket number to track the status of the complaint.

Tips – If your electricity complaint is not redressed by the MSPCL then you can lodge a grievance to the Consumer Grievance Redressal Forum, MSPCL. Follow the steps in the below sections.


Important Online Electricity Services of the MSPCL/MSPDCL:

Pay Online Electricity Bill Pay Now
Apply for New Connection Apply Now
Solar Rooftop Application Apply Now

Lodge Grievance to CGRF and Further, File Petition to Electricity Ombudsman, JERC (Manipur & Mizoram)

If your electricity complaint is not redressed by the MSPCL within the given time period and also you are not satisfied with the final response or resolution of the complaint then as per the Electricity (Regulation) Act, 2003 you can lodge a grievance to the Consumer Grievance Redressal Forum, MSPCL (Manipur).

If further your grievance is not redressed by the CGRF of your nearest MSPDCL sub-division within 45 days then you can file a petition to the Electricity Ombudsman, Manipur & Mizoram (Joint Electricity Regulatory Commission) within 30 days after the final order or expiry of the time limit of CGRF.

Procedure:

  • Download the application form format: Download
  • For CGRF – Take the printout of pages number 24, 25, and 28 of the Consumer Grievance Forum
  • For Electricity Ombudsman – Printout page numbers 29, 30, and 31.
  • Fill out the application form with the required details.
  • Attach the previously registered complaint number of MSPCL to the CGRF Form.
  • Attach all the supportive documents.
  • Also, attach the copy of the grievance application form of CGRF (If filing a petition to the Electricity Ombudsman)
  • For the CGRF – Send the grievance application form to your nearest sub-station address and also can send it to your division. You can also submit it by yourself at the official address of MSPCL in Manipur.
  • For Electricity Ombudsman – Send the petition application to the Joint Electricity Regulatory Commission (JERC of Manipur & Mizoram) and also can submit it by yourself.

Official Address and Contact Details of the Joint Electricity Regulatory Commission (JERC) of Manipur & Mizoram:

Joint Electricity Regulatory Commission (JERC) of Manipur & Mizoram (Electricity Ombudsman)

Address:
TBL, Bhawan, E-18, 2nd – 5th Floor,
Peter Street, Khatla,
Aizawl-796001.

Phone: 0389-2335625
Fax: 0389-2335523
E-mail: jerc.mm@gmail.com
Website: jerc.mizoram.gov.in

Official Members’ Contact Numbers – Click here

SourceContact Details of the JERC Manipur & Mizoram

TipsIf you are not satisfied with the final order of the Electricity Ombudsman, Manipur & Mizoram then you can approach the Appellate Tribunal of Electricity, The High Court of the State, and the Supreme Court of India.


Electricity Complaint Types of MSPCL

  • Electricity power supply outages or failure
  • Electricity bill payment or arrears
  • Transformer failure and power voltage
  • New electricity connection issues
  • Power Theft
  • Any request for services
  • The service line and pole broken
  • Any other electricity supply-related complaints

Frequently Asked Questions About Manipur State Power Company Limited (MSPCL)

Q. What are the customer care numbers of the MSPCL to register electricity complaints?
A. You can call on the toll-free customer care number 1912 and also can call or WhatsApp the numbers +917640081232, and +917640081238 to register electricity complaints.

Q. Where can I register a complaint against MSPCL if the electricity complaint is not resolved within the time limit?
A. You can lodge a grievance to the Consumer Grievance Redressal Forum, MSPCL against the complaint to the MSPDCL if it is not resolved within the time limit. Further, you can file a petition to the Electricity Ombudsman, Manipur & Mizoram. You can read the instructions in the above sections.

Q. Where can I track the outage of the electricity supply in Manipur by MSPCL?
A. Customers can track the scheduled and ongoing outage of the electricity supply by clicking out ‘Urja Mitra MSPCL‘ where you can select your region and check the live status of the power outage.


References

- Advertisement -

First published on:

Disclaimer

Complaint Hub has verified all the information on the post. If you have not found any solution, or information related to your issue, or want guidance to get redressal of any unique problem/complaint then you can connect with us without any hesitation.

You can message us directly from our Contact Us page or mail us at SUPPORT - help.complainthub@gmail.com. We will respond to you with the procedure and guidance for your issues to get a faster resolution.

Read the Terms and Conditions to use the information for any commercial or profit purpose (Don't violate the Terms of Use). All the information is provided for self-help and guidance to know the rights of the common people.

Recommended

User Reviews (0)

Be first to provide a review, share your opinion.

Ratings

Leave a review

Customer Service
Quality of service or product
Affordability

Related

Manipur CM Helpline Logo
Government

CM Helpline, Manipur: How to Register a Complaint Against Government Offices and Departments Through CM Da Haisi?

Manipur Police Logo

File an Online Police Complaint and FIR to Manipur Police

KERC Logo

Electricity Ombudsman, Karnataka: File a Complaint Against Discoms in Karnataka to Electricity Ombudsman, KERC

JERC for Goa and UTs

Electricity Ombudsman, JERCUTs: File an Appeal to Electricity Ombudsman for State of Goa and All Union Territories

Featured