I have done the recharge using my mobile .. it has gone to my account 1005764XXX which I am no longer using .. which I have asked several times to close but have not done so far I think . In fact I have forgotten that ID and TV longback. actually I have been using my daughter Chaitanya’s TV for a very long time .. for which I am always paying the amount … my actual TV’s account ID is 1006935XXX (This is the current account on my daughter Chaitanyas name).. I have not even thought that this can happen this way ..
Hence request you to change the charging amount I have paid to 1006935XXX ..
Please do it ASAP .. as my TV is still in deactivated mode.
Please treat this as urgent.
I am 80 years old .. this might have happened because of my forgetfulness . I hope you will understand.
My amount is not refunded yet to recharge again with the same amount. I have raised this issue on 19th of Apr, but still it is not resolved
