E-Commerce services are booming exponentially and penetrating all sectors of the consumer market. Big companies like Amazon, Flipkart, and other companies (TataCliQ, Ajio, Nykaa, Myntra, Meesho etc.) are controlling more than 60% of the digital market & online shopping services.

Note – But customers face many issues with online shopping, order, issues with the product & services, delivery & logistics, and refund or return issue. To get redressal of these issues, you will have to register a complaint to the concerned company or service provider.

Some E-Commerce & Online Aggregators and Service Providers:

• Amazon, Flipkart, Nykaa, Meesho, TataCliq, Tata Pay, Croma and Other Companies
• Myntra, Lenskart, Mamaearth and other shopping e-commerce companies
• Online electronics, shopping & groceries service providers – Jiomart, Shopsy, Big Bazaar, Big Basket, Vishal Mega Mart, and others
• Online Foods Delivery & aggregators – Zomato, Swiggy, Pizza Hut, Uber eats, and other service providers
• Udaan, Jiomart Business, Indiamart and other B2B wholesalers & service providers
• Other E-commerce & online service providers that sell any product & services

Read the below posts related to your consumer rights and options to register complaints about the issues of the consumer services & products for which you have paid to get fair and quality services.

Important – Visit the company or service provider from the below list and register your complaint to their customer care number or approach to lodging an online complaint. Consumers also can use the National Consumer Helpline to file complaints against products & services issues.