Where should complain? Policyholders should follow the grievance redressal mechanism of SBI LIFE, which consists of 3 levels. First, you should initiate the complaint to the customer support team. In this stage, call the toll-free SBI Life customer care number, e-mail, or file an online complaint. Policyholders may also report to the customer service desk of the nearest SBI Life Office of the location.
If you are a customer of LIC or a policyholder and facing an issue with the services of LIC then you can register complaints to the authorities. For this, policyholders or any person can call on the toll-free customer care number (helplines), e-mail or file an online complaint on the grievance portal of LIC.