SBI

SBICAP (SBI Capital Markets) Securities Limited is a leading stock broker, financial, and investment...

SBI Cards and Payment Services Limited (SBICPSL), a joint venture between State Bank of...

Initiate a complaint through the toll-free SBI customer care number, e-mail, or file an online complaint. You may also submit a written complaint to the Branch Office. Dissatisfied or not resolved? Escalate this grievance to Nodal Officers through e-mail & helpline numbers of the Grievance Cell of the Branch Office, Regional Business Office (RBO), or Local Head Office (LHO) of the State Bank of India. Last, you may report the matter to SBI Corporate Centre and Banking Ombudsman, RBI.

Where should complain? Policyholders should follow the grievance redressal mechanism of SBI LIFE, which consists of 3 levels. First, you should initiate the complaint to the customer support team. In this stage, call the toll-free SBI Life customer care number, e-mail, or file an online complaint. Policyholders may also report to the customer service desk of the nearest SBI Life Office of the location.