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Bus met with and Accident-No refund initiated

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Hello Team,

This is to inform that family and I was travelling from Bangalore to Pune on Orange Travels booked via Make my trip (PNR-59AA43A6) and we met with a major accident because of rash driving. Our bus got toppled down and my 7-year-old kid and wife had major injuried.My kid was admitted to Noble hospital Pune for 7 days and gone through a surgery. I demand a refund (7035 rs) on my ticket and Orange Travel have agreed for that and it should come from Make my trip which is the platform I booked the ticket.
Also next time please ensure you do some background checks before suggesting us on various partners as we are trusting you guys and doing the bookings.

regards
Sabith

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