Booking ID GH25031227471750 PNR : 0131349798
I had booked 3 rooms for 16/11 to 18/11/2024 and the payment of Rs.13729 was paid and received a confirmed booking voucher. When I reached the hotel on 16/11/2024 at 8.00 PM the hotel could not accept the voucher since they had not received the booking confirmation or a message or the payment. Me and my family of 6 were refused of accommodation at night and were stranded . We had to desperately look for alternative arrangement at very high cost due to lack of communication between GOIBIBO and Hotel Belson Taj Hyderabad. This was besides the anxiety, inconvience and despair. Since the hotel had not allowed the check in, I request you to refund the full amount immediately and confirm
Hotel Booking Voucher not accepted by Hotel and booking not allowed
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