I am writing to raise a serious concern about the misrepresentation of restaurants on Zomato platform. zomato app listed a restaurant as a pure vegetarian establishment, but my recent experience proved otherwise.
I placed an order from what was shown as a vegetarian restaurant, but the food delivered to me was non-vegetarian. This is highly misleading and unacceptable, especially for customers who trust the accuracy of information on your platform to make informed choices aligned with their dietary preferences and religious beliefs.
This issue not only impacts customer trust but also raises ethical concerns about misguiding people on such a sensitive matter. I expect your prompt attention to this issue to ensure such incidents do not happen again.