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APEPDCL: Register Electricity Services Related Complaints of Eastern Power Distribution Company of A.P. Limited

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APEPDCL logo
Eastern Power Distribution Company of A.P. Limited (APEPDCL) (source-apeasternpower.com)

Eastern Power Distribution Company of A.P. Limited (APEPDCL) is owned by the state government of Andhra Pradesh. It serves in the eastern part of Andhra Pradesh as an electricity distribution company. Many customers of eastern coastal districts of Andhra Pradesh are getting benefitted from regular electricity power supply at their homes and industries.

Sometimes customers have to face issues of power supply outages or frequent cuts due to temporary reasons, cyclones sometimes destroy the infrastructure of electricity supply lines. Due to these issues, electricity gets disrupted for a period of 3-4 days to several weeks. Many customers don’t know where and how to lodge their complaints to the APEPDCL department.

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You can know your sub-divisions from the below-listed information and can use it to register an online grievance.

Electricity Services Circles of APEPDCL in Eastern Andhra Pradesh:

  • Eluru
  • Rajahmundry
  • Srikakulam
  • Visakhapatnam
  • Vizianagaram

Many complaints related to the bill, supply of electricity, power outage, streetlight, or transformer failure are counted in the category of your issues. You can raise grievances in these categories or any other that you think should be redressed.

APEPDCL has provided many toll-free helpline numbers for their customers, so they can approach easily them to register their complaints. These emergency Helpline numbers are listed in the table that is available for your convenience. You can click on the numbers to directly call the department of APEPDCL in eastern Andhra. WhatsApp numbers are given below where you can message to get redressal of your grievances.

This electricity provider has a portal where you can register an online grievance or can track the complaint with the correct complaint reference number that is provided when you submit your complaint form on the portal.

The links of APEPDCL portals are listed below in the table where you can directly approach the form and are just required to fill it out and submit the form.

Complaint Hub has given all information with the proper verification, these all details are trusted and can be used to lodge grievances.


Electricity Complaint Redressal Time: Immediate (24×7) or May take 6 to 60 days (Depending on the Issue)

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Helpline Details of APEPDCL Andhra Pradesh to Register Electricity Grievances

Call APEPDCL (Andhra Pradesh Discom) Toll-Free customer cares Helpline Numbers to register your electricity supply services-related complaints:

APEPDCL Electricity Complaint Numbers: 1912
APEPDCL WhatsApp number: +918500001912
Regional Contact Numbers
Srikakulam Circle Click Here
Vizianagaram Circle Click Here
Visakhapatnam Click Here
Rajahmundry Circle Click Here
Eluru Circle Click Here

Links of APEPDCL Eastern Andhra portal to lodge online electricity services related complaints

Email: feedback@apeasternpower.com
Register online electricity complaint: Register
Track complaint status Track Status
Consumer Grievance Redressal Forum, APEPDCL Lodge Grievance
Apply for New ELectricity Connection: Apply Now
Electricity Scheduled or Ongoing Outage Status: Outage Status
Pay Online Electricity Bill Pay Now
Offline Bill Payment Options Click Here
Download Mobile App Android

APEPDCL (Andhra Pradesh Discom) Electricity Complaint Types:

Complaint about electricity Issues of:

APEPDCL Electricity Bill Related Grievances:

  • The wrong bill delivered or has not been received yet
  • fictitious arrear in bill or wrong billing issue
  • The Bill amount is not updated or paid but is not shown in the bill

APEPDCL Electricity Transformer Related

  • Damaged transformer, overloading issue, or electricity supply disruption

APEPDCL Domestic or Industrial Meter Defect:

  • Defective Meter, accuracy, or reading updates issue
  • Unmetered to meter request or want to apply for smart meters

APEPDCL (Andhra Pradesh) New Connection Issues:

  • Complaint about Reduction or Enhancement of electricity load
  • Electricity pole and new connection sanction related
  • Subhagya Scheme related issues

APEPDCL Electricity Power Theft in Your Local area:

  • Report power supply theft or bribery

APEPDCL Andhra Pradesh Electricity Supply Related

  • Electricity Faults of LT, 11KV, or 33KV Supply issue
  • Power transformer defects or Street Light issues related complaints

APEPDCL Electricity Supply Information/Suggestions

  • Low or High voltage of electricity line issue
  • Transformer capacity or OTS related issues
  • Complaint against contractual persons
  • The complaint related to corruption or department person for misuse of services
  • Emergency issues of Electricity Accidents or the possibility of the Accident report

APEPDCL Smart Meter Related Issues:

  • Meter sparking, no power supply at home or meter burnt issues
  • Meter terminal, display or meter reading defects, output/input wire issue
  • Meter relocation requests or broken meter replacement related concerns
  • Any other issues related to electricity services

Resource:

  • Eastern Power Distribution Company of A.P. Limited – apepdcl portal
  • Andhra Pradesh Electricity Regulatory Commission – aperc portal

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