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no option to report technical glitch or complaint

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I booked ride today & right after booking it vanished from the screen, there was no booking I checked, I again looked to book and got message sorry no ride available ………after 10 mins getting call from both captains that they are still waiting………..I get IVR call from Rapido which gives only two options either to cancel where in you will just add charge on my account or continue, this is worst after sale service by any company, no customer care no. on app, no number connecting if search from google……no option at all, if there is any actual person in Rapido please call me.

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