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Telangana Police: How to Lodge an Online FIR or Police Complaint to Telangana Police?


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Telangana State Police Logo
Telangana State Police (source:

Telangana State Police is the law enforcement agency for the state of Telangana. It was created from the remnants of the Andhra Pradesh Police on June 2, 2014. The Police Department is headed by the Director General of Police and headquartered in Hyderabad, Telangana. It comes under the Home Department of the government of Telangana.

Motto: “Duty, Honour, Compassion”

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

Major special units and departments, such as:

  • Intelligence
  • Crime Investigation Department (CID)
  • Anti-Corruption Bureau (ACB)
  • Greyhounds and Octopus
  • TSSP (Armed Reserve Force)
  • Special Protection Force (SPF)

Other special departments are Prisons and Correctional Services, Disaster Response and Fire Services, and Railways and Road Safety for the enforcement of law and order, traffic regulation, and safety measures on the railways and roads.

Administrative Structure of Telangana Police:

  • Districts: Each police district is headed by a District Superintendent of Police. Further, each district is divided into Subdivisions, Circles and police stations.
  • Ranges: Each range is headed by an Inspector General of Police (IGP). The four ranges are Hyderabad, Warangal, Nizamabad, and Karimnagar.
  • Zones: Each zone is headed by an Additional Director General of Police (ADG). Two zones are West and North.
  • Commissionerates: These are urban police units, headed by a Commissioner of Police (CP). Nine Commissionerates are Hyderabad, Cyberabad, Rachakonda, Karimnagar, Warangal, Ramagundam, Nizamabad, Kothagudem, and Siddipet.
  • DGP Office: It is the headquarters of the Telangana Police, headed by the Director General of Police (DGP).

Need help or want to lodge a police complaint/FIR? You can contact the local police station or file an online police complaint or e-FIR (for non-cognizable offences). For guidelines and detailed information, read below.

How to File an Online e-FIR or Complaint to Telangana Police?

Citizens can report a criminal or civil incident to the Telangana (TSP) Police online or its nearest local police station. For the online FIR, use the Crime and Criminal Tracking Network & Systems (CCTNS) of the TS Police.

Before this, you should know the difference between a Police Complaint and an FIR:

  • Police Complaint: This is an informal complaint, and can be submitted orally or in writing. The police complaint is applicable for both cognizable and non-cognizable crimes.
  • FIR: First Information Report to the police with initial information about cognizable offences. This should be submitted to a local police station.

Tip: To learn more about FIR, read “Cognizable or Non-Cognizable Offence: How to file an FIR to Police?

Grievance Redressal

Citizens can file a police complaint online or offline with Telangana Police. You can use the CCTNS-TSP Portal for complaints or FIRs, dial the 112 (ERSS) Police emergency helpline number, and use the official police website/apps. Alternatively, visit the local police station to submit a written complaint/FIR or call the local police helpline number.

Organizational Structure of Telangana Police
Organizational Structure of Telangana Police (source:

Police Complaint or FIR Fee:

Registration Fee No Charges (₹0)
Resolution Period As per the rules defined by Telangana State Police (read citizen charter)
FIR Filing Immediately at the Police Station
Copy of FIR Free of Cost (mandatory)

The grievance redressal mechanism of Telangana Police has 4 levels within each administrative division:

  • Level 1: Superintendent of Police (SP), District
  • Level 2: Deputy Inspector General of Police (DIG), Range
  • Level 4: Inspector General of Police (IGP), Zone
  • Level 3: Director General of Police (DGP), Telangana Police

Police Commissionerate: You can escalate the case to the Commissioner of Police (CP), City Commissionerate. Further, you may approach the DGP Office.

Note: In case of unsatisfactory resolution of concerns related to citizen services or police functioning, you may file an online grievance through the “Prajavani- Public Grievance Redressal Portal (CPGRAMS)” directed to the Appellate Officer for Telangana Police within the Home Department of the Government of Telangana.

Level 1: File an e-FIR or Complaint, Telangana State Police

To initiate a police investigation in Telangana, you can file a complaint or an FIR at the local police station, either in person or online e-FIR, depending on the nature of the case or incident (civil/criminal).

For Police Help:

Police Helpline Numbers for Citizens:

Office/Department, Telangana Police Helpline Number
Toll-Free Emergency Helpline Number (PCR) 112100
Women/Child Helpline 10911098 (Child)
State Police HQ +914023286966, +918712681251

 Lodge a Police Complaint

For general cases, register a police complaint online through CCTNS Telangana or at the local Police station in Telangana.

To lodge an online police complaint, provide the following details:

  1. Complainant Details with Name, Address, and ID Proof (if required)
  2. Accused Information (if applicable)
  3. Incident details with Location, Type of Incident, Timing, and relevant documents (images, videos, etc.)
  4. Preferred Police Station
  5. Complaint: Provide a detailed description with facts.
  6. Documents (if required)

Complain to Telangana State Police:

Register online complaint to the Telangana Police File a complaint
Track complaint status Track now
Twitter @telanganadgp

If your complaint remains unaddressed or without a response within 7 days, escalate to the Circle Office or Superintendent of Police (SP) in your district.

Note: You can also report the corrupt practices of the Police Officers or misuse of power by the local police.

File an FIR

To report an FIR to Telangana Police, choose either method:

  • Offline: Visit the nearest Police Station to orally or in writing report the incident for both civil and criminal cases.
  • Online (e-FIR): File an e-FIR (for unknown accused and non-SR cases only) via CCTNS Telangana.

Required Details for FIR:

  1. Complainant: Name and Current & Permanent Address
  2. Incident: Date, Location, and Details of the incident
  3. Description: Explain the incident with facts.
  4. Victim: Personal information, Address, and Statement (if any)
  5. Stolen Property (if any): Type (jewellery, luggage, electronics, etc.)
  6. Motor Vehicle Details (if applicable): Vehicle number, Model, and Registration at RTO
  7. Attachments: Supporting documents, images, or videos.

CCTNS – Telangana Police:

e-FIR to the Telangana Police File an FIR
View filed FIR View/track
Submit Police Feedback Click Here
Contact your Police Station Click Here

After submitting the FIR form online through CCTNS Telangana Police, remember to note the FIR number or download a copy of the e-FIR.

Tip: After filing an FIR at your local Police Station, collect a copy of the FIR (free of cost) along with an acknowledgement receipt.


You can also access online citizen services provided by Telangana Police through the Crime and Criminal Tracking Network & Systems (CCTNS). Visit the official “” portal or Mee Seva to apply online or download forms.

The available services are:

  • Police Certificates (PC)
  • Verification Requests
  • Lost Property/Missing Person Registration,
  • Permission for Event/Procession or Protest/Strike
  • Arms, hotel, and other licenses

Need more information related to Telangana Police? You may file an online RTI (Right to Information) request to the respective department of Telangana Police.

Police Commissionerates, Telangana State Police

To escalate unresolved complaints, contact the Police control room or email the Commissioner of Police in the City Police Commissionerates.

Contact details of City CP Control Room:

City Control Room Number
Cyberabad Phone: +914027853418, +9177853412
Mobile: +919490617523
Hyderabad Phone: +914027852333, +9127852435, +9127852436
Mobile: +918712661000, +918712660000
Karimnagar Phone: +918782249333
Mobile: +918712670744, +918712670745
Khammam Phone: +918742223199
Mobile: +918712659111
Nizamabad Phone: +91846226090
Mobile: +919490594226
Rachakonda Phone: +914027853030, +9127854040
Mobile: +918712662666, +918712662667
Ramagundam Not available
Mobile: +918712656597
Siddipet Not available
Mobile: +918712667100
Warangal Not available
Mobile: +918712685048

District Superintendent of Police (SP), TSP

For matters not resolved at the local station, especially in criminal or corruption cases, reach out to the Superintendent of Police (SP) in your district within the Telangana Police system.

Contact District SP:

District Control Room Number
Adilabad Phone: +918732236147
Mobile: +918712659970
Jagityal Phone: +9198724223100
Mobile: +918712656811
Jayashankar Bhupalpally Not available
Mobile: +918712658159
Jogulamba Gadwal Not available
Mobile: +918712670306
Kamareddy Not available
Mobile: +918712686133
Kothagudem Phone: +918744242097
Mobile: +918712682128
Kumarambheem Asifabad Not available
Mobile: +918712670557
Mahabubabad Not available
Mobile: +918712656928
Mahabubnagar Not available
Mobile: +918712659360
Medak Phone: +91845223533
Mobile: +918712659970
Mulugu Not available
Mobile: +918712670120
Nagarkurnool Phone: +918540230330
Mobile: +918712657709
Nalgonda Phone: +91868222242
Mobile: +918712670421
Narayanpet Not available
Mobile: +918712670399
Nirmal Phone: +918734247433
Mobile: +918712659555
Rajanna Sircilla Phone: +918723232233
Mobile: +918712659970
Sangareddy Phone: +918455276441
Mobile: +918712656739
Suryapet Phone: +918684223100
Mobile: +918712686057
Vikarabad Not available
Mobile: +918712670056
Wanaparthy Phone: +918545231100
Mobile: +916303923200

Level 2: Range Deputy Inspector General (DIG), Telangana State Police

At level 2, a Deputy Inspector General (DIG) is assigned to oversee law enforcement in each Range. If a case persists unresolved after contacting the District Superintendent of Police, escalate the matter to the respective Range DIG.

The ranges are:

  • Hyderabad Range: Nalgonda, Siddipet, Vikarabad, Mahabubnagar, Narayanpet, Nagarkurnool, and Wanaparthy
  • Nizamabad Range: Kamareddy, Medak, and Sangareddy
  • Warangal Range: Mahabubabad, Mulugu, Bhoopalpally, and Kothagudem
  • Karimnagar Range: Siricilla, Jagityal, Asifabad, Nirmal, and Adilabad

Level 3: Zonal Inspector General of Police (IGP), TSP

If your cases are not addressed at the level of the range office then you may escalate the disputed case to the Zonal Inspector General of Police (IGP).

Contact details of Zonal IGP Office:

IGP Warangal Zone +914023212225, +914027852569
Fax: +914023214727
IGP Hydebad Zone +914023233657, +914023233658

Level 4: Director General of Police (DGP), Telangana State Police

In Telangana Police, the Director General of Police (DGP) assumes the role of the Head of the State Police. The DGP holds authority over all police matters, including the Zonal Inspector General of Police (IGP) and Range Deputy Inspector General of Police (DIG). If complaints or cases persist unresolved, it is recommended to escalate the matter to the DGP Office.

Contact TSP DGP Office:

DGP Telangana Police +9140232831, +9140235170, +914027852242,
Fax: +914023296565
DG SPF +914027538061, +914027538065,
Fax: +914027538064
ADGP Railways +914023235498,
Fax: +914027852301
DG Fire Services +914023442944, +914023442955,
Fax: +914023260081
DG Prisons (Jails) +914024528877, +914024577574
Fax: +914524566810
ADGP Controller, Legal Metrology +914027612170, +914027612706
ADGP CID +914023242424, +914023237474
ADGP L&O +914023239966, +914023239988
ADGP INTELLIGENCE +914023263246, +914023235132
ADGP Drugs +914023713563, +914023814360
ADGP Legal +914023214940, +914027852515

For specialized assistance within Telangana State Police, you may follow the guidelines provided by the relevant department. Additionally, contact the control room of the State or Local Police Headquarters for further assistance.

Visit the nearest police station for specific guidance and support, and consider seeking advice from a legal professional, like a lawyer, for insights into potential legal actions or remedies within the jurisdiction of Telangana.


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User Reviews (1)

Raju Nayak 8555809323
Apr 30, 2024

Dear sir or Madam S. Vijal Agency complaint

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Dear sir or Madam I am the cab driver in the S. Vijal agency fraud in rs 15000 fifteen thousand rupees only this is action in Telangana police Thank you My name is Raju Nayak no 8555809XXXTelangana Police: How to Lodge an Online FIR or Police Complaint to Telangana Police?