1. The estimated delivery deliver time shown before placing order is 30 minutes, but estimated delivery time after placing the order is 1 hour 30 minutes.
2. There is no way to communicate with Customer care. There is no executive to talk with.
3. The chat option doesn’t allow me to type my concern, I can only select given options which are not related to my concern.
4. I cannot cancel my order as I have to mandatorily bear Rs 75 cancellations charges. This was shown in one of your chat options, hence I had to back out.
5. As I ordered at 11pm, I had no option but to wait till 12:30pm.
6. I was tracking the order, the time was passing but your estimated delivery time wasn’t. Remember I was hungry even after paying you in advance 🤬
7. I went to sleep as I did not receive the order and order status was not changing. But you fool people have the audacity to call me at 2am to tell about order cancellation. You stupid people kept me hungry after receiving payment also and then spoiled my sleep also.
8. Now my refunding my money do you think you are favouring me????? You did not deliver the order, then that’s the basic thing to do.
9. Do you think your 50rs give you right to keep someone hungry and spoil their sleep. If yes, then let me do this you. I will give you Rs 100.
10. After all this torture by Swiggy, you email says we hope you enjoy ordering from us. Does this looks enjoyable to you.
Order delayed, cancelled and call received at 2am informing order cancellation
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