I was ordering a Rakhi through “https://www.gifts-to-india.com/” , had entered all the communication details but the payment was declined. I then received a text on my phone number from ‘Right Shopping Pvt Ltd’ and Team RazorPay to complete the payment through a link. I completed the payment and got an email confirmation of the successful payment. However, I did not receive any OrderId or email about my order confirmation. I have no way to track my order.
The contact number on their website and the payment confirmation email is the same but is switched off and their support email ID ‘contact@gifts-to-india.com’ is also non-existent. I got an email failure message when I tried to email them.