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APDCL: Electricity Complaint Helplines of Assam Power Distribution Company Limited

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APDCL
Assam Power Distribution Company Limited (apdcl.org)

Assam Power Distribution Company Limited (APDCL) is an electricity distribution company owned by the state government of Assam in the northeast state of India. Currently, APDCL provides its services in the Brahmaputra river valley and coastal areas of the river, rural, town, and urban areas of districts of Assam.

Many people of Assam, especially in rural areas, don’t know how to register their complaints to the authority of APDCL, or where should they go for it.

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

We have mentioned all the details of the toll-free helpline numbers of the APDCL portal in the below table in a well-structured format. You can use emergency numbers or click on the WhatsApp number to register your complaints related to issues with electricity.

You can verify your circle (sub-division) of APDCL in the local zones of Assam, You can mention your sub-stations in your online complaint to get a faster resolution.

Lodge Complaint from these APDCL Electricity Services Cities in Assam:

  • Badarpur
  • Barpeta
  • Bongaigaon
  • Cachar
  • Dibrugarh
  • Golaghat
  • Guwahati – Ι
  • Guwahati – ΙΙ
  • Jorhat
  • Kanch
  • Kokrajhar
  • Mangaldoi
  • Marigaon
  • Nagaon
  • North Lakhimpur
  • North Lakhimpur Electrical Circle
  • Rangia
  • Sivsagar
  • Tezpur
  • Tinsukia

Complaint Hub is your companion of daily life, for electricity complaints, click on the number and call to register your complaint.

Electricity Complaint Redressal Time Immediate (24×7) or May take 6 to 60 days (Depending on the Issue)
Grievance Fee: ₹0/- (No Charges)

 

APDCL Electricity Helplines

Call APDCL (Assam Discom) Electricity for Complaints on Toll-Free customer care Helpline Numbers that are provided for the consumers in Assam. These helpline numbers are available 24×7 and can call anytime to get redressal of your complaints or to report the issue.

Customer Care Helpline Numbers of APDCL in Assam to register complaints about electricity services:

APDCL Electricity Complaint Numbers 1912
022-35296117
022-69132900
APDCL WhatsApp Number +917575999666
Regional Zone Contact Details Click to contact
Email support@apdcl.org

Register Online Electricity Complaints to APDCL

File your electricity complaints online here:

Complaint on Twitter Twitterapdclsocial
Register Online your Electricity Complaint: Register
Track Your Electricity Complaint Status Track status
Track Scheduled/Ongoing Electricity Outage: Outage Status

If your lodged complaints are not resolved by CGRF, appeal to the Electricity Ombudsman of Assam.

Types of APDCL (Assam Discom) Electricity-Related Complaints:

Complaint about electricity disruption of:

APDCL Assam Electricity Supply Complaints:

  • The high or low voltage supply at your home or transformer, Sparking or continuous electricity power cuts
  • Want to increase the capacity of the transformer
  • Emergency related complaints – Accidents due to electricity or report if any accident can happen in near future due to open or any disrupted wire
  • Complaint against Corruption or Bribery demand by any employee or a contractual person of the department in APDCL

APDCL Assam Electricity Supply Related Complaint:

  • Electricity supply faults of LT, 33KV, or 11KV voltage line and supply disruption in your area.
  • Power failure due to spark or blast in transformer, the streetlight is dead or not working due to some reason

APDCL Electricity Transformer Related Issues:

  • Supply disruption due to damage in transformer, overloading, sparking
  • Blasting of Electricity transformer or broken wire in your area

APDCL electricity Bill Related Issues If:

  • The electricity bill of APDCL is not updated or fictitious arrear in the bill, error in the amount of bill, payment of bill is paid but not updated in bill or account
  • Online Electricity account of APDCL related issues, can’t track or lodge your complaint to local centres
  • Bill is wrong or replaced with another one, delivered the wrong bill

APDCL Smart Meter Related Issues:

  • Meter is defective, burnt, the seal is broken or not sealed in new electricity connection related meter, any fault in the meter or not working
  • Power supply outage at your home, output/input wire terminal issue in meter
  • Power off/ meter is not working due to button off or sparking inside it
  • Meter relocation from your zone to another place and want to approval for it, meter display issues
  • Want to update category, meter type, replacement, etc.
  • Any other meter related issues

APDCL New Connection Issues:

  • Issues while applying for new electricity connection, enhancement/reduction in voltage load of electricity supply
  • Electricity connection is not accepted or sanctioned, Issues related to document submission, Installation, or relocation of electricity poles
  • Want to apply for a new electricity connection under Saubhagya Scheme and occurring some issue

Report to APDCL about Electricity Theft:

  • Want to report electricity power theft in your area
  • Any complaint related to the scheme of cash incentives to report theft

First published on:

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User Reviews (3)

SD
Swapna Das
Apr 23, 2024

Power Down

Hi 24 hours overno power our line Dist=Hailakandi Sub division=Latakandi Pin 788161 Apin peter Katlicherra
MH
Manisha Hazarika
Apr 18, 2024

No current

যোৱা কালি ৰাতি এ current টো গল । কিন্তু এতিয়ালৈকে current দিবই পৰা। নাই । Problem টো কিয় হৈছে জনাবচোন plz । বহুত সমস্যা হৈছে । সমস্যা সমাধান কৰিব বুলি আশা কৰিলোঁ। তামূলী গাঁও। , বৰপথাৰ । ধনশিৰি চাব division

e

e
Ld
Lakhipur district power office
Apr 17, 2024

Complaint bill

Lakhipur district APDCL aptak paisa leke meter nahi dalha bill maximum 200 ka bajayee 600 bill banaya. please co-operate this situation

e

e

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Hi 24 hours overno power our line Dist=Hailakandi Sub division=Latakandi Pin 788161 Apin peter Katlicherraযোৱা কালি ৰাতি এ current টো গল । কিন্তু এতিয়ালৈকে current দিবই পৰা। নাই । Problem টো কিয় হৈছে জনাবচোন plz । বহুত সমস্যা হৈছে । সমস্যা সমাধান কৰিব বুলি আশা কৰিলোঁ। তামূলী গাঁও। , বৰপথাৰ । ধনশিৰি চাব divisionLakhipur district APDCL aptak paisa leke meter nahi dalha bill maximum 200 ka bajayee 600 bill banaya. please co-operate this situationAPDCL: Electricity Complaint Helplines of Assam Power Distribution Company Limited