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APDCL: Electricity Helplines of Assam Power Distribution Company Limited to Register Complaints

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APDCL
Assam Power Distribution Company Limited (apdcl.org)

Assam Power Distribution Company Limited (APDCL) is an electricity distribution company owned by the state government of Assam in the northeast state of India. Currently, APDCL provides its services in the Brahmaputra river valley and coastal areas of the river, rural, town, and urban areas of districts of Assam.

Assam has many river deltas of the Brahmaputra river, every year due to floods, many residents have to face the disruption of electricity, continuous power supply outages for several days, falling of trees on wires, or falling off poles, breaking of electricity wires, and many other temporary issues.

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Many people of Assam, especially in rural areas, don’t know how to register their complaints to the authority of APDCL, or where should they go for it.

If you are the one who wants to know how to register your grievances related to electricity supply outage, frequent power cuts due to natural or regional issues, the new connection is not sanctioned,  your electricity bill being overvalued, fictitious arrears in the bills, a transformer failure in the local area, or any streetlight outage related problems.

Complaint Hub has provided all the information on emergency services provided by the APDCL in Assam to get relief related to electricity services.

We have mentioned all the details of the toll-free helpline numbers of the APDCL portal in the below table in a well-structured format. You can use emergency numbers or can click on the WhatsApp number to register your complaints related to issues with electricity.

You can verify your circle (sub-division) of APDCL in the local zones of Assam, You can mention your sub-stations in your online complaint to get a faster resolution.

Lodge Complaint from these APDCL Electricity Services Cities in Assam:

  • Badarpur
  • Barpeta
  • Bongaigaon
  • Cachar
  • Dibrugarh
  • Golaghat
  • Guwahati – Ι
  • Guwahati – ΙΙ
  • Jorhat
  • Kanch
  • Kokrajhar
  • Mangaldoi
  • Marigaon
  • Nagaon
  • North Lakhimpur
  • North Lakhimpur Electrical Circle
  • Rangia
  • Sivsagar
  • Tezpur
  • Tinsukia

Do you know? You can lodge online grievances related to any electrical issues on the official portal of APDCL Assam. We always want to provide an easy and convenient way for customers or people to lodge their complaints.

You can get all the information related to portal links to register an online complaint from the below-listed tables. You just need to click on the link for complaint registration and fill in the required information. Must mention the issue that you are facing and submit it by clicking on the button.

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Please keep a note of the complaint reference number of the APDCL online complaint. You can use it to track your complaint (links are provided in the table) or if it is not solved can lodge your complaint to Assam Electricity Regulatory by filling out an offline form (for the form visit the link mentioned in the resource section).

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Electricity Complaint Redressal TimeImmediate (24×7) or May take 6 to 60 days (Depending on the Issue)

Grievance Fee: ₹0/- (No Charges)


APDCL Electricity Complaint Helplines for Consumers in Assam

Call APDCL (Assam Discom) Electricity for Complaints on Toll-Free customer care Helpline Numbers that are provided for the consumers in Assam. These helpline numbers are available 24×7 and can call anytime to get redressal of your complaints or to report the issue.

Customer Care Helpline Numbers of APDCL in Assam to register complaints about electricity services:

APDCL Electricity Complaint Numbers 1912
022-35296117
022-69132900
APDCL WhatsApp Number +917575999666
Regional Zone Contact Details Click Here

Trusted SourceTrusted Source – 1. APDCL

Links of APDCL (Assam) Portal to Register and Track the Online Complaints of Electricity

Email your complaint: support@apdcl.org

Trusted SourceTrusted Source

Complaint on Twitter Twitterapdclsocial
Register Online your Electricity Complaint: Register
Track Your Electricity Complaint Status: Track status
Apply for New APDCL Electricity Connection Apply Now
Know APDCL New Consumer Numbers: New Consumer Numbers
Track Scheduled/Ongoing Electricity Outage: Outage Status
Assam Electricity Ombudsman of AERC AERC Ombudsman

Trusted SourceTrusted Source – 1. APDCL | 2. Urja Mitra | 3. AERC

Types of APDCL (Assam Discom) Electricity Related Complaints:

Complaint about electricity disruption of:

APDCL Assam Electricity Supply Complaints:

  • The high or low voltage supply at your home or transformer, Sparking or continuous electricity power cuts
  • Want to increase the capacity of the transformer
  • Emergency related complaints – Accidents due to electricity or report if any accident can happen in near future due to open or any disrupted wire
  • Complaint against Corruption or Bribery demand by any employee or a contractual person of the department in APDCL

APDCL Assam Electricity Supply Related Complaint:

  • Electricity supply faults of LT, 33KV, or 11KV voltage line and supply disruption in your area.
  • Power failure due to spark or blast in transformer, the streetlight is dead or not working due to some reason

APDCL Electricity Transformer Related Issues:

  • Supply disruption due to damage in transformer, overloading, sparking
  • Blasting of Electricity transformer or broken wire in your area

APDCL electricity Bill Related Issues If:

  • The electricity bill of APDCL is not updated or fictitious arrear in the bill, error in the amount of bill, payment of bill is paid but not updated in bill or account
  • Online Electricity account of APDCL related issues, can’t track or lodge your complaint to local centres
  • Bill is wrong or replaced with another one, delivered the wrong bill

APDCL Smart Meter Related Issues:

  • Meter is defective, burnt, the seal is broken or not sealed in new electricity connection related meter, any fault in the meter or not working
  • Power supply outage at your home, output/input wire terminal issue in meter
  • Power off/ meter is not working due to button off or sparking inside it
  • Meter relocation from your zone to another place and want to approval for it, meter display issues
  • Want to update category, meter type, replacement, etc.
  • Any other meter related issues

APDCL New Connection Issues:

  • Issues while applying for new electricity connection, enhancement/reduction in voltage load of electricity supply
  • Electricity connection is not accepted or sanctioned, Issues related to document submission, Installation, or relocation of electricity poles
  • Want to apply for a new electricity connection under Saubhagya Scheme and occurring some issue

Report to APDCL about Electricity Theft:

  • Want to report electricity power theft in your area
  • Any complaint related to the scheme of cash incentives to report theft

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