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Refunds delayed unduly

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This company does not believe in customer service. Against orders placed, deliveries are staggered in 3-6 lots, and as they want payment in cash or GPAY, person has to be there for every delivery being made but refunds will be done through bank accounts only, but WHEN. They have been asking for advising on customer service, repeatedly but with no concrete settlements. They do not take returns even when they make mistakes.

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