Gujarat Police is the law enforcement agency for the state of Gujarat and comes under the Department of Home Affairs, Government of Gujarat. Headed by the Director General of Police (DGP), it is headquartered in Gandhinagar and Ahmedabad. The Gujarat Police is responsible for maintaining law and order, preventing crime, investigating criminal cases, and protecting the rights and interests of the people.
The administrative system of the Gujarat Police is divided into 4 Commissionerate, 9 Ranges, and 36 districts including Railways. The Police Commissionerate cities are Ahmedabad, Vadodara, Rajkot, and Surat. The Police Ranges are Ahmedabad, Gandhinagar, Vadodara, Surat, Rajkot, Junagadh, Panchmahal – Godhra, Bhavnagar, and Border.
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Motto: SEVA SURAKSHA SHANTI (सेवा सुरक्षा शांति)
The Gujarat Police also has various departments and specialized units, including:
- Criminal Investigation Department (CID)
- Anti-Terrorist Squad (ATS)
- Armed Units
- Traffic Police
Other specialized police units are the Cyber Crime Cell, the Economic Offence Wing (EOW), and the Women Cell.
Need help from the Gujarat Police or want to report an incident? You can call the toll-free helpline number for immediate assistance, visit your nearest police station to report the incident in person or file a complaint/e-FIR online, providing all the necessary details about the incident.
Gujarat Police provides various services to citizens, including:
- Report lost property or stolen items and missing persons/children
- Register Police complaints or e-FIR (vehicle/mobile theft)
- Search FIR, arrested/wanted person, and recovered properties
- e-Application, police verification certificates (PVC), and domestic servant/tenant verification
- Apply for NOC, Hotel/Arms licenses, and approvals for roadshows and event permissions
These citizen services are available to all residents of Gujarat. In case of emergencies, you can directly dial the 112 or the regional police number.
Note: If you need to report a civil or criminal incident in Gujarat, visit the nearest police station to file a formal FIR/NCR (Non-Cognizable Report) with evidence. If the initial complaint is not addressed, escalate the case to higher police authorities or appellate officers. Refer to the provided instructions for detailed guidance.
How to File an e-FIR or Complaint to Gujarat Police?
The Gujarat Police offers an integrated online system for citizens to report incidents and complaints through the Citizen Portal. You can register complaints or file e-FIRs for unknown accused or Non-SR (Non-Special Report) cases on the Citizen Portal.
Understand the difference between complaints and FIRs before filing:
- Police Complaint: A complaint can be made orally or in writing, accusing someone of an offence, for both cognizable and non-cognizable crimes without a specific format.
- FIR: An FIR (First Information Report) is the initial information, orally or in writing, about cognizable offences submitted to the police station. It must be registered with the officer in charge. Police investigate and the Magistrate may take action based on the report.
For serious cases, contact your local police station or higher-ranking Police Officers in Gujarat. Understand your rights as a citizen and protect yourself from unusual situations or police misconduct, as defined in the citizen charter of Gujarat Police.
Grievance Redressal Mechanism
As per the guidelines issued by the Home Department, the grievance redressal mechanism of the Gujarat Police is divided into 3 levels. Beginning at the local police station, cases escalate to the Superintendent of Police (SP) and further to the Inspector General of Police (IG) of the Range. Finally, the case can be represented before the Director General of Police (DGP).
Complaint filing:
| Registration Fee | No Charges (₹0) |
| Resolution Period | As per the rules defined by Gujarat Police (read citizen charter) |
| FIR Filing | Immediately at the Police Station |
| Copy of FIR | Free of Cost (mandatory) |
Methods for filing a complaint/FIR:
- Online: Citizen Portal – Gujarat Police, social channels, and mobile app.
- Offline: Dial 112 (in an emergency), call the police helpline number (local/district office), or visit local police stations to file written complaints or FIRs.
3 Levels of Escalation:
If your case is not addressed within the given period, escalate it to the following levels:
- Level 1: Superintendent of Police (SP) at District
- Level 2: Inspector General of Police (IG) at Range
- Level 3: Director General of Police (DGP), HQ
You may contact the concerned Police Officer in the respective department to escalate your pending complaints or cases.
Level 1: File an e-FIR or Complaint, Gujarat Police
To initiate an investigation by Gujarat Police, citizens need to file a complaint or an FIR (First Information Report). This process begins at the local police station, where individuals can meet with the Station House Officer (SHO). Depending on the nature of the issue, incidents can be reported through offline or online methods.
1. 112-Gujarat (For Emergency)
In case of emergency in Gujarat or within the regions of Gujarat, contact National Helpline Number 112 – ERSS (Emergency Response Support System) or specific police helplines such as women protection, traffic, etc. ERSS 112 operates 24/7 for reporting Police, Fire, Medical, or GRP services emergencies.
Click: Request help from GJ – 112 ERSS
Tip: For immediate police assistance in Gujarat, dial 101 to directly reach the police control room to save redirection time through 112.
Provide the following details to the Officers:
- Location of incident
- Description of incident
- Time of event (including current situation)
Emergency Police Helpline Numbers:
| Office/Department, Gujarat Police | Helpline Number |
|---|---|
| Toll-Free Emergency Helpline Number (PCR) | 112, 101, 100 |
| Women Helpline | 1091, 181 |
| Vigilance (Anti-Corruption Helpline) | 1064, +917923257133 |
| Report cybercrime complaints | 1930 |
| Report Missing Persons | 1094 |
| Narcotics drugs | 1908 |
| State Police Control Room | +917923246330, +917923254343 |
2. Lodge a Police Complaint
To initiate investigations in general cases (civil or non-criminal), register a complaint with the concerned Police station or online through the Citizen Portal of Gujarat Police. Also, access online services like e-applications, certifications, requests, and verifications.
To file a police complaint, provide:
- Your details: Name, address, and ID (if not registered)
- Accused info (if any): Name, address, contact.
- Incident: Location, type, timing, and documents (images, videos, etc.).
- Police Station: Choose or specify your local police station
- Complaint: Detailed description of the incident/case with facts.
- Attach relevant documents in supported format
You can either submit the complaint form online or visit the nearest police station. After successful submission, don’t forget to keep a record of the reference or acknowledgement number.
1. Lodge a complaint to Gujarat Police:
| Register online complaint to the Gujarat Police | File a complaint |
| Track lost mobile | Track now |
| dgp-scr@gujarat.gov.in | |
| Email (Corruption) | cor-crime@gujarat.gov.in |
| @GujaratPolice |
Note: You can also report lost articles, missing persons/children or search stolen/missing phones using Citizen Portal. So, complain online to the police using the above details.
2. Report an incident or case to Gujarat Police:
| Crime Branch, GJ Police (CID) | Click to contact |
| Email (Crime) | sp-admin-crime@gujarat.gov.in |
| Control Centre (Traffic e-Challan) | Click to contact |
| Email (traffic) | adgp-stb@gujarat.gov.in |
Note: If your filed complaint remains unaddressed or receives no response from the relevant Police Station within 7 days of submission, you may escalate the matter to the Superintendent of Police (SP) of your district or Deputy Commissioner of Police (DCP) of your city.
3. File an FIR
To report an FIR (First Information Report) to Gujarat Police, follow these methods:
- Offline: Visit the nearest Police Station and report the incident orally or in writing (applicable for both civil and criminal cases).
- Online (e-FIR): File an e-FIR for cases involving unknown accused and non-SR incidents through Citizen Portal – Gujarat Police.
Required details for filing an FIR with Gujarat Police:
- Complainant: Name, current & permanent address.
- Incident: Date, location, detailed description.
- Victim: Personal information, address, statement.
- Stolen Property: Type (jewellery, vehicles, electronics, etc.).
- Motor Vehicle Details (if applicable): Vehicle number, model, registration.
- Documents: Attach supporting documents, images, or videos.
e-FIR – Gujarat Police:
| Theft e-FIR to the Gujarat Police | File an FIR |
| Cyber Crime Investigation Cooperation | Request/track |
| Contact your Police Station | Click Here |
To view the status of the lodged FIR or e-FIR, you have to register or log in with Citizen Portal, Gujarat Police. Use the details provided in the above table to access all online services.
After submitting the FIR form online, remember to record the FIR number for tracking. Additionally, don’t forget to download a copy of the e-FIR for future reference.
- Address: Gujarat Police HQ, 1st Floor, Police Bhavan, Sector-18, Gandhinagar.
- Phone: +917923246330, +917923254344
Tip: If you’ve filed an FIR at your local police station, obtain a free copy of the FIR and an acknowledgement receipt (if necessary).
Note: If you don’t receive a response after filing an FIR with Gujarat Police, contact the District Superintendent of Police (SP). If the issue persists, escalate the case to the Inspector General of Police (IG) of the Range.
Need additional information related to Gujarat Police? You can file an RTI online (Right to Information) with the Gujarat Police. By filing an RTI request, you can seek specific information from the concerned department if needed.
4. E-Services
Gujarat Police provides various e-services for citizens, including Police Clearance Certificates, Character Verification Reports, senior citizen registration, domestic help or tenant documentation, NOCs and licenses, and filing RTI requests. Additional services include accessing information about arrested individuals or seeking permission for events.
Download the Forms:
- Domestic Helper Registration
- Tenant Verification
- Police Verification Certificate
- Application for the Hotel/Guest House License
- Appeal for Arms license
- Permission for Gatherings, Roadshows or Protests
- Application for Truck Permit
You can use “gujhome.gujarat.gov.in” to access all online services of the Gujarat Police.
Police Commissionerates, Gujarat Police
For unresolved complaints or reporting incidents to higher authorities like the Police Commissioner in respective cities of Gujarat, contact the Police control room and email the respective Police Commissionerates of Gujarat Police.
Contact details of concerned Police Commissionerates:
| Commissionerate City | Phone No. and Email ID |
|---|---|
| Ahmedabad | Phone: +91 7925630100 Email: cp-ahd@gujarat.gov.in |
| Rajkot | Phone: +91 2812457777 Email: cp-raj@gujarat.gov.in |
| Surat | Phone: +91 2612241301, +91 2612241302 Email: cp-sur@gujarat.gov.in |
| Vadodara | Phone: +91 2652415111, +91 2652411751 Email: cp-vad@gujarat.gov.in |
District Superintendent of Police (SP)
If your concern or complaint isn’t resolved at the local police station, especially for criminal, serious, or corruption-related cases, escalate it to the Superintendent of Police (SP) in your district.
Note: Finally, if complaints aren’t addressed to your satisfaction, lodge a grievance online through “Samadhan, CMO Gujarat (Integrated Grievance Redressal System)” to the Appellate Officer, Gujarat Police.
Contact details of District SP:
1. Ahmedabad Range
| District SP | Contact Details |
|---|---|
| SP, Ahmedabad Rural | Phone: +917926891168 Email: sp-ahd@gujarat.gov.in |
| SP, Anand | Phone: +912692261033 Email: sp-and@gujarat.gov.in |
| SP, Kheda | Phone: +912682561800 Email: sp-khe@gujarat.gov.in |
2. Gandhinagar Range
| District SP | Phone No. and Email ID |
|---|---|
| SP, Arvalli | Phone: +912774248777, +912774248666 Email: sp-arv@gujarat.gov.in |
| SP, Gandhinagar | Phone: +917923210914, +917923210108 Email: sp-gnr@gujarat.gov.in |
| DSP, Mehsana | Phone: +912762222133, +912762222134 Email: dsp-meh@gujarat.gov.in |
| SP, Sabarkantha | Phone: +912772241303, +912772247133 Email: sp-sab@gujarat.gov.in |
3. Bhavnagar Range
| District SP | Phone No. and Email ID |
|---|---|
| SP, Amreli | Phone: +912792223498, +912792227494 Email: sp-amr@gujarat.gov.in |
| SP, Bhavnagar | Phone: +912782520350, +912782520250 Email: sp-bav@gujarat.gov.in |
| SP, Botad | Phone: +912849231401, +917433975910 Email: sp-botad@gujarat.gov.in |
4. Junagadh Range
| District SP | Phone No. and Email ID |
|---|---|
| SP, Gir Somnath | Phone: +912876222101, +917433975923 Email: sp-gir@gujarat.gov.in |
| SP, Junagadh | Phone: +912852630603, +912852632373 Email: sp-jun@gujarat.gov.in |
| SP, Porbandar | Phone: +912862240922 Email: sp-por@gujarat.gov.in |
5. Rajkot Range
| District SP | Phone No. and Email ID |
|---|---|
| SP, Devbhumi Dwarka | Phone: +912833232002 Email: sp-jam-dbdwarka@gujarat.gov.in |
| SP, Jamnagar | Phone: +912882550200, +912882676870 Email: sp-jam@gujarat.gov.in |
| SP, Morbi | Phone: +912822434782, +912822434880 Email: sp-morbi@gujarat.gov.in |
| SP, Rajkot Rural | Phone: +912812477334, +91281457681 Email: sp-rural-raj@gujarat.gov.in |
| SP, Surendranagar | Phone: +912752282452 Email: sp-srn@gujarat.gov.in |
6. Surat Range
| District SP | Phone No. and Email ID |
|---|---|
| SP, Navsari | Phone: +912637258254, +912637246303 Email: sp-nav@gujarat.gov.in |
| SP, Surat Rural | Phone: +912612651832, +912612651833 Email: sp-sur@gujarat.gov.in |
| SP, Tapi | Phone: +912626221500 Email: sp-tapi@gujarat.gov.in |
| SP, Valsad | Phone: +912632253333, +912632242900 Email: sp-val@gujarat.gov.in |
| SP, Dang | Phone: +912631220322, +912631220658 Email: sp-dan@gujarat.gov.in |
7. Vadoadara Range
| District SP | Phone No. and Email ID |
|---|---|
| SP, Bharuch | Phone: +912642223303, +912642223084 Email: sp-bha@gujarat.gov.in |
| SP, Chota Udaipur | Phone: +912669233101, +912669233102 Email: sp-cpr@gujarat.gov.in |
| SP, Narmada | Phone: +912640222315, +912640222313 Email: sp-nar@gujarat.gov.in |
| SP, Vadodara Rural | Phone: +912652423888, +912652423777 Email: sp-vad@gujarat.gov.in |
8. Panchmahal Godhara Range
| District SP | Phone No. and Email ID |
|---|---|
| SP, Dahod | Phone: +912673222400 Email: sp-dah@gujarat.gov.in |
| SP, Mahisagar | Phone: +912674250128, +912674250129, +912674250130 Email: sp-lunav-mahi@gujarat.gov.in |
| SP, Panchmahal | Phone: +912672242504, +912672245972 Email: sp-pan@gujarat.gov.in |
9. Border Range
| District SP | Phone No. and Email ID |
|---|---|
| SP, Banaskantha | Phone: +912742252600, +912742266339 Email: sp-ban@gujarat.gov.in |
| SP, Kutch East (Gandhidham) | Phone: +912836280287 Email: sp-east-kut@gujarat.gov.in |
| SP, Kutch West (Bhuj) | Phone: +912832250960, +912832253593 Email: sp-kut@gujarat.gov.in |
| SP, Patan | Phone: +912766230502 Email: sp-patan@gujarat.gov.in |
10. Railway
| Railway Zone | Phone No. and Email ID |
|---|---|
| SP, Western Railway Ahmedabad | Phone: +917922863121 Email: sp-wr-vad@gujarat.gov.in |
| SP, Western Railway Vadodara | Phone: +912652417100 Email: sp-westrail-ahd@gujarat.gov.in |
Level 2: Range Inspector General of Police (IG), Gujarat Police
At level 2, the Gujarat Police has appointed an Inspector General of Police (IG) for each Range in the state to oversee law enforcement activities within the districts of their respective Range. If your case is not resolved by the District Superintendent of Police (SP), you can escalate it to the Range Inspector General at this level.
Contact Range Inspector General of Police (IG):
| IG/DIG, Range | Phone No. and Email ID |
|---|---|
| IG, Ahmedabad Range | Phone: +9126126890931 Email: spligp-ahd@gujarat.gov.in |
| DIG, Gandhinagar Range | Phone: +917923260171 Email: dig-rang-gnr@gujarat.gov.in |
| IG, Vadodara Range | Phone: +912652432400, +9126524123355, +9126524128245 Email: splig-vad@gujarat.gov.in |
| IG, Surat Range | Phone: +912612978666 Email: igp-sur@gujarat.gov.in |
| IG, Junagadh Range | Phone: +912852650401 Email: spligp-jun@gujarat.gov.in |
| IG, Rajkot Range | Phone: +912812477511 Email: spligp-raj@gujarat.gov.in |
| IG, Border Range | Phone: +912832232366 Email: digp-kut@gujarat.gov.in |
| IG, Bhavnagar Range | Phone: +912782516810 Email: pa-range-bav@gujarat.gov.in |
| DIG, Panchmahal-Godhra Range | Phone: +912672245046 Email: digp-godhra-pan@gujarat.gov.in |
Level 3: Director General of Police (DGP), Gujarat Police
In Gujarat Police, the Director General of Police (DGP) is the administrative head of the Gujarat Police and oversees police administration matters that couldn’t be resolved at the Inspector General of Police (IG) level of the Range. If your complaints or issues aren’t addressed at level 1 and level 2, you can take them to the DGP’s office in Gujarat.
1. State Police Control Room, Gujarat Police (DGP HQ):
| Designation | DGP HQ, Gujarat State Police |
| Phone Number | +917923246330, +917923254344 |
| Fax | 079-23246329 |
| dgp-scr@gujarat.gov.in | |
| Address | DGP Office, Police Control Room – Gujarat Police, 1st Floor, Police Bhavan, Sector-18, Gandhinagar |
2. Contact Director General of Police (DGP):
| Designation, Gujarat Police | Contact Details |
|---|---|
| Director General of Police (DGP) | Phone: +917923254201, +917923246333 Email: dgp-gs@gujarat.gov.in |
| Additional Director General of Police (Administration) | Phone: +917923254211 Email: adgp-admin@gujarat.gov.in |
| Director General of Police (Law and Order) | Phone: +917923254221 Email: adgp-lo@gujarat.gov.in |
| Additional Director General of Police (A.J./A.J.J./M.A.) | Phone: +917923254401 Email: spligp-ws@gujarat.gov.in |
| In-charge Additional Director General of Police (Investigation) | Phone: +917923254271 Email: spligp-enq@gujarat.gov.in |
| Additional Director General of Police (State Monitoring Cell) | Phone: +917923254293 Email: adgp-smc@gujarat.gov.in |
| Additional Director General of Police, CID (Crime and Railways) | Phone: +917923254401 Email: adgp-crime@gujarat.gov.in |
Need help for a specific department? Please refer to the guidelines of Gujarat Police and contact the Director General of Police’s control room. You can also visit your nearest police station or consult a legal expert, such as a lawyer, for further action.
