Download the ComplaintHub App

Download the ComplaintHub App

Unethical cancellation of orders by Swiggy and not Refunding the amount

Language:

Order No# 186228485514505
I have given a food order and prepaid the amount. Swiggy themselves cancelled it and stated that the order cancelled as requested by the customer and the amount forfeited. Immediately raised a complaint through the App and the response was that it is cancelled by the delivery partner as my phone was not reachable. This was a wrong statement as I myself was contacted the delivery partner and I have provided the evidences to customer support team. As requested by them I have raised a complaint through Swiggy support e-mail. Got a response that they will reply with in 24 hours. Not received any response as committed by Swiggy.
Shibu George

First published on:

Disclaimer

If you have not found any solution, or information related to your issue, or want guidance to get redressal of any unique problem/complaint then you can connect with us without any hesitation.

You can message us directly from our Contact Us page or mail us at SUPPORT - help.complainthub@gmail.com. We will respond to you with the procedure and guidance for your issues to get a faster resolution.

Also Read

Polycab Logo
Electric

Polycab: How to File a Complaint to Polycab India Limited?

ICICI Prudential Life Insurance Logo

ICICI Prudential Life Insurance – Register an Insurance Complaint of ICICI Prudential Life Insurance Co. Ltd.

Gujarat Gas Logo (Emergency Helpline)

Gujarat Gas (GGL): Emergency Helpline Numbers of Gujarat Gas Limited

MGVCL logo

MGVCL – Electricity Complaint Helplines of Madhya Gujarat VIJ Company Ltd