Dear Boat Customer Support,
I hope this message finds you well. I am writing to express my concern regarding a warranty claim I submitted for a defective pair of earbuds. It has been 5-6 days since my initial request, and I have not received any response from your team. Additionally, I have tried reaching out via phone several times, but no one has answered my calls.
Given that the product is still under warranty, I kindly request that you address my claim as soon as possible. The delay in communication is causing frustration, and I would appreciate it if you could provide an update or resolution at your earliest convenience.
Please let me know how I can proceed with the warranty claim and when I can expect the replacement or repair of the earbuds.
I look forward to your prompt response.