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Telecom, Broadband & Internet

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Telecommunication is the most exponential growing sector in the 21st-century era. More than 1 Billion users are getting services of Internet & Broadband along with other telecom services like Voice call, 4 VoLTE, and the latest 5G services.

In India, 4 major companies provide telecom and internet services all over India. Airtel Bharti, Jio Infocom, VI (Vodafone Idea), and BSNL (Bharat Sanchar Nigam Limited) have more than 95% market access & users in India.

Due to less competition in the telecom market, customers face many issues related to the internet, telecommunication, broadband & other related services. The most common issue is the weak network and slow internet speed even after paying the higher amount.

So, to get rid of these issues, consumers can use their rights to get fair and quality services from these companies. You can register complaints to the concerned companies using the below information of the related companies & service providers.

Some Large Telecommunication, Broadband & Internet Service Providers in India:

Note – if your complaint is not redressed or unsatisfied with the final resolution of the grievances within the given time, you can approach the concerned grievance redressal forum of the companies.

Remember – Still, your complaint about the telecom, internet & broadband services is not resolved or unsatisfied? You can file a complaint to the National Consumer Helpline and also to the Consumer Commission using the E-DAAKHIL Portal.

Important – All the information, instructions, customer care helplines, online complaint portals, and procedures are provided in the posts. Visit the below posts of the concerned service providers to lodge grievances.

We will help you to aware of your rights and provide the democratic procedure to get faster redress and also can request compensation from Consumer Commission if you have faced any monetary loss.

Telecom, Broadband & Internet Service Providers (Lodge Complaint)

Tata Play Fiber Help: How to Register a Complaint to Tata...

You can complain through the toll-free customer care number, WhatsApp, or the available helpline number of the representative of Tata Play Fiber. Users can also e-mail their concerns to their respective teams. The fastest option is to file an online complaint via the grievance portal. If not resolved, file an appeal to the Appellate Authority, Tata Play Broadband Pvt. Ltd.

NCDRC – File an Online Complaint on E-DAAKHIL to National Consumer...

Consumers can register a complaint on the online complaint portal E-DAAKHIL or can also use the toll-free IVRS number (currently on the trail) to lodge a grievance about the products and services or against the company.

TRAI – Register an Online Complaint to Telecom Regulatory Authority of...

If your complaint is not redressed by these concerned wireless telecom companies and broadband/internet providers, even after the final order of the grievance officers (Nodal Officers, Appellate Authority) then you may file a complaint to TRAI, further you can appeal to TDSAT for the quality or standard-related complaints.

MTNL – Register Online Complaint and Know Helplines of Mahanagar Telephone...

You can register complaints about the issues of the listed services at the toll-free numbers of MTNL (Mumbai and Delhi). You can also e-mail or lodge an online complaint on the portal of the concerned circle.

TDSAT – How to File Petition/Appeal Before Telecom Disputes Settlement and...

The petition, appeal, miscellaneous application, and other pleadings can be filed within the guidelines and prescribed procedure of the TDSAT. The basic procedure, the format of the petition form, and other information are provided. Read all the instructions to file a successful appeal/application.

Excitel Customer Service: How to Lodge a Complaint to Excitel Broadband...

Do you want to complain to Excitel? Have you ever faced issues with internet, broadband, or fiber services? Yes! Probably, you should register a complaint to the customer service executive. For this, use e-mail, customer care number, or contact your internet service provider/Excitel regional office. No resolved? Approach to Nodal Officer and Appellate Authority, Excitel.

BCCC – File an Online Complaint Against TV Programmes to Broadcasting...

Register a complaint in a written letter or online mode to the S&P Department of TV Channels. If not resolved, directly file an online complaint to the BCCC (Broadcasting Content Complaints Council), IBF India within 2 weeks after the telecast of the TV Programme.