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Telecom, Broadband & Internet

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Telecommunication is the most exponential growing sector in the 21st-century era. More than 1 Billion users are getting services of Internet & Broadband along with other telecom services like Voice call, 4 VoLTE, and the latest 5G services.

In India, 4 major companies provide telecom and internet services all over India. Airtel Bharti, Jio Infocom, VI (Vodafone Idea), and BSNL (Bharat Sanchar Nigam Limited) have more than 95% market access & users in India.

Due to less competition in the telecom market, customers face many issues related to the internet, telecommunication, broadband & other related services. The most common issue is the weak network and slow internet speed even after paying the higher amount.

So, to get rid of these issues, consumers can use their rights to get fair and quality services from these companies. You can register complaints to the concerned companies using the below information of the related companies & service providers.

Some Large Telecommunication, Broadband & Internet Service Providers in India:

Note – if your complaint is not redressed or unsatisfied with the final resolution of the grievances within the given time, you can approach the concerned grievance redressal forum of the companies.

Remember – Still, your complaint about the telecom, internet & broadband services is not resolved or unsatisfied? You can file a complaint to the National Consumer Helpline and also to the Consumer Commission using the E-DAAKHIL Portal.

Important – All the information, instructions, customer care helplines, online complaint portals, and procedures are provided in the posts. Visit the below posts of the concerned service providers to lodge grievances.

We will help you to aware of your rights and provide the democratic procedure to get faster redress and also can request compensation from Consumer Commission if you have faced any monetary loss.

Telecom, Broadband & Internet Service Providers (Lodge Complaint)

NCDRC – File an Online Complaint on E-DAAKHIL to National Consumer...

Consumers can register a complaint on the online complaint portal E-DAAKHIL or can also use the toll-free IVRS number (currently on the trail) to lodge a grievance about the products and services or against the company.

MTNL – Register Online Complaint and Know Helplines of Mahanagar Telephone...

You can register complaints about the issues of the listed services at the toll-free numbers of MTNL (Mumbai and Delhi). You can also e-mail or lodge an online complaint on the portal of the concerned circle.

TDSAT – How to File Petition/Appeal Before Telecom Disputes Settlement and...

The petition, appeal, miscellaneous application, and other pleadings can be filed within the guidelines and prescribed procedure of the TDSAT. The basic procedure, the format of the petition form, and other information are provided. Read all the instructions to file a successful appeal/application.

Excitel Customer Service: How to Lodge a Complaint to Excitel Broadband...

Do you want to complain to Excitel? Have you ever faced issues with internet, broadband, or fiber services? Yes! Probably, you should register a complaint to the customer service executive. For this, use e-mail, customer care number, or contact your internet service provider/Excitel regional office. No resolved? Approach to Nodal Officer and Appellate Authority, Excitel.

BSNL Customer Care Number, Email and Lodge Online Complaint to Bharat...

BSNL has provided various toll-free customer care numbers and e-mails to register complaints about the issues. You can also lodge an online complaint and further, you have the option to approach the higher authorities.