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KSEB – Lodge Electricity Complaints on the Helplines of Kerala State Electricity Board


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KSEB Kerala logo
Kerala State Electricity Board, KSEB (source –

Kerala State Electricity Board (KSEB) is owned by the state government of Kerala. KSEB is an electricity distribution company that operates as a public sector company in Kerala.

It is one of the largest electricity distribution service providers in Kerala. Many consumers belonging to villages, and towns get the electricity supply from it. It has many sub-divisions to serve electricity services, based on the districts in Kerala.

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

KSEB Electricity Service Circles (Divisions) in Kerala:

  • Alappuzha
  • Ernakulam
  • Harippad
  • Irinjalakunda
  • Kalpetta
  • Kannur
  • Kasaragod
  • Kattakada (Rural)
  • Kollam
  • Kottarakkara
  • Kottayam
  • Kozhikode
  • Manjeri
  • Nilambur
  • Pala
  • Palakkad
  • Pathanamthitta
  • Perumbavoor
  • Shoranur
  • Sreekandapuram
  • Thiruvananthapuram
  • Thodupuzha
  • Thrissur
  • Tirur
  • Vadakara

If you are a customer of KSEB and want to register a complaint about the issues of electricity services in your region in Kerala then Complaint Hub has provided all the information regarding registration of a complaint.

Kerala is a southern state of India, its geography is hilly and the climate is rainy in all seasons. Due to these circumstances, electricity supply outages are frequent in these areas.

Also, many customers face issues of power supply failure, issues of KSEB electricity bills, transformer-related complaints, or any other supply or new connection-related complaints.

All these issues can be redressed on the toll-free customer care helplines of KSEB that is provided below, also one can lodge an online complaint about these issues on the official portal of KSEB, e-mail, Twitter, or WhatsApp. You can get all the information and helplines in the tables that are available below with clickable links.

All complaint helpline numbers and portals of KSEB are verified by the Complaint Hub. You can register your complaint without any issues. If you are facing any problem contact us and provide the detailed information.

KSEB Electricity Complaint Resolution Time Immediate (24×7) or May take 7 to 60 days (Depending on the issue)
Grievance Redressal Fee No Charges (₹0/-)

Helplines of KSEB Electricity Board to Register Complaints About Electricity Issues in Kerala

KSEB customer care toll-free helpline numbers and WhatsApp numbers are provided below in the table to register complaints about the disruption in electricity supply or any other issues or grievances related to electricity services in Kerala. You can click on the numbers to call directly the customer care of KSEB Electricity Board.

KSEB Electricity Customer Care Helpline Numbers to Lodge Complaints:

KSEB Electricity Complaint Number 1912
WhatsApp Number +919496001912
Electricity Accident/Emergency Number +919496010101
Other KSEB Offical Contact Numbers Visit Contact Page

Register Online Electricity Complaint to KSEB, Kerala on the Official Portals

Now any customer can register an online complaint on the official portal, Twitter, or email about the supply or disruption in the services of electricity by the Electricity Board, KSEB in Kerala state. You can visit the links, fill out the form about the issues of your grievance and submit it. In the final step, keep the complaint reference number or note it down anywhere.

You can use the reference number to track the complaint status and also can approach the consumer grievance redressal forum (CGRF) of the Kerala Electricity Regulatory Commission.

Links to register an online complaint about electricity services of KSEB:

Complaint on Twitter TwitterKSEBLtd
Register Online KSEB Electricity Complaint Lodge Complaint
Track Complaint Status Visit Track Page
Consumer Grievance Redressal Forum, KSEB Lodge Grievance
Electricity Ombudsman, Kerala File Petition
KSEB Web Self-Service (New connection/Bill payment) KSEB WSS
KSEB Power Ongoing/Scheduled Outage Status Track Outage Status
Apply for Solar Rooftop Scheme Apply Now

KSEB Complaint Types

Lodge complains about the issues of:

  • Electricity power supply shortage, outage in local areas, Poles or Transformer issues under the KSEB services, failure of electricity supply, low or high voltage or load on the transformer, or any other complaints.
  • KSEB electricity bill payment, error in billing, or due payment (arrear) related complaints
  • New KSEB electricity connection-related complaints in Kerala state, Documents issue or non-sanction of electricity connection under Saubhagya Scheme
  • Any complaint about the smart meter, industrial meter, domestic meter defection, error in meter reading, or any other electricity meter-related issues
  • Street light-related issues, any emergency or power theft report, Accident help (If occurs due to electricity contact)
  • To lodge a complaint against any employee for a bribery or corruption case
  • Any other KSEB services-related complaint that is not covered here.


  • Kerala State Electricity Board – kseb
  • Kerala State Electricity Regulatory Commission – erckerala

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