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JVVNL – Customer Helplines of Jaipur Vidyut Vitran Nigam Limited to Lodge Complaints of Electricity Services

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JVVL logo
Jaipur Vidyut Vitran Nigam Limited (JVVNL) source – energy.rajasthan.gov.in

Jaipur Vidyut Vitran Nigam Limited (JVVNL) is owned by the state government of Rajasthan. JVVNL is one of the largest electricity distribution companies in Rajasthan.

It is a public sector company and provides electricity services to its customers in Jaipur, Dausa, Alwar, Bharatpur, Dholpur, Kota, Bundi, Baran, Jhalawar, Sawai Madhopur, Tonk, Karauli, and nearby districts with the help of its subsidiaries.

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

JVVNL Electricity services sub-stations and Zones in Rajasthan:

  • Alwar
  • Baran
  • Bharatpur
  • Bundi
  • Dausa
  • Dholpur (DLPR)
  • Jaipur City Circle
  • Jhalawar (JHLR)
  • Jaipur – JPDC
  • Karauli
  • Kota
  • Sawai Madhopur (SWM)
  • Tonk

Many customers of JVVNL belong to tourist places in Rajasthan. Some face issues of power supply outages in Jaipur city, Aravalli hills areas or villages, and rural areas in Thar desert districts.

If you are a customer of JVVNL and facing the issues of JVVNL electricity bill amount error, electricity supply outage, or transformer failure in the city, town, or rural area. At Complaint Hub, get all the verified helplines to lodge your complaint about the JVVNL electricity services.

You can register any grievance related to electricity services issues on the toll-free helpline numbers, E-mail, and WhatsApp numbers that are provided below. You can click on the numbers to call instantly.

You can also lodge an online complaint on the portal of JVVNL by using the links that are provided below in the tables. Click on the links to register your complaint and get a reference number to track your complaint status.

If not satisfied with the services of JVVNL, you can approach the consumer grievance redressal forum (CGRF) of the Rajasthan Electricity Regulatory Commission.


JVVNL Electricity Complaint Redressal Time: Immediate (24×7) or May take 6 to 60 working days (Depending on the Issue)
Grievance Redressal Fee: No Charges (₹0/-)


Helplines of JVVNL to Lodge Complaints Related to Electricity Services Issues

Register complaints related to electricity services issues on the toll-free customer care helpline numbers of Electricity Board, JVVNL, Rajasthan anytime 24×7. All the JVVNL helpline numbers are provided below, click on the numbers to call customer care.

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JVVNL Electricity Complaint Numbers 1912
18001806507
18001806127
0141-2203000
WhatsApp Number +919414037085
Emergency/Safety Helpline Number
0141-4730700

If your meter reading is not correct, You can revise the meter reading on the WhatsApp Helpline numbers by sending a photo of your meter and Connection Kno. Use these numbers and write the details and send them on WhatsApp.

Jaipur Zone WhatsApp Number +919413375901
Kota Zone +919413375881
Bharatpur Zone +919413375882

Official Contact Numbers Regional Circles of JVVNL Electricity Board:

Alwar Circle View Contact Numbers
Baran Circle View Contact Numbers
Bharatpur Circle View Contact Numbers
Bundi Circle View Contact Numbers
Dausa Circle View Contact Numbers
Dholpur Circle View Contact Numbers
Jaipur City Circle View Contact Numbers
Jaipur District Circle View Contact Numbers
Jhalawar Circle View Contact Numbers
Karauli Circle View Contact Numbers
Kota Circle View Contact Numbers
Sawai Madhopur Circle View Contact Numbers
Tonk Circle View Contact Numbers
Upbhokta Seva Kendra Contact numbers Click Here

Lodge Online Electricity Complaint on the Portal of JVVNL, Rajasthan

Any electricity consumer of JVVNL can lodge online complaints related to electricity supply disruption or emergency on the JVVNL portal with the help of Complaint Hub. You can visit the links that are provided below and fill out the complaint form and submit it.

Keep the reference number and track the status or can register a complaint via e-mail or Twitter.

E-mail helpdesk@jvvnl.org
Complaint on Twitter Twitter idjvvnlccare
Register Online JVVNL Complaint Register Complaint
Register Complaint on Bijlimitra Lodge Complaint
Track Complaint Status Track Status
Scheduled/Ongoing Power Outage Outage Status
Apply for New JVVNL Connection Apply now
Consumer Service Corner Click Here
Bijli Mitra Mobile App Android | iOS

Note – If not satisfied or not resolved? You may lodge a grievance to the Consumer Grievance Redressal Forum (CGRF) of Jaipur Vidyut Vitran Nigam Limited.

Tips – Further, you may file an online petition (e-filing) to the Electricity Ombudsman of the Rajasthan Electricity Regulatory Commission.


Categories of Electricity Services Complaints of JVVNL

Register Complaints of Electricity in these categories

  • Electricity supply outage, frequent low and high voltage or any other disruption related to electricity consumption or supply
  • Transformer related complaints, blast or fire, power failure etc.
  • JVVNL electricity bill related complaints – Bill not paid or issues of bill payment or discount in the due bill
  • Report the disruption or failure of street lights or Emergency Accidents due to electrical wire contact.
  • New Electricity connection related complaints, new connection issues on the online application or under Saubhagya Scheme
  • Any issues related to smart meters or industrial electricity meters, request to upgrade from old meter to smart meter
  • Any other JVVNL, Rajasthan services related grievances that are not solved by the helplines.

Resource:

  • Jaipur Vidyut Vitran Nigam Limited, Rajasthan – jvvnl
  • Rajasthan Electricity Regulatory Commission – rerc portal

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