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JVVNL – Customer Helplines of Jaipur Vidyut Vitran Nigam Limited to Lodge Complaints of Electricity Services

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Jaipur Vidyut Vitran Nigam Limited (JVVNL) source – energy.rajasthan.gov.in

Jaipur Vidyut Vitran Nigam Limited (JVVNL) is owned by the state government of Rajasthan. JVVNL is one of the largest electricity distribution companies in Rajasthan.

It is a public sector company and provides electricity services to its customers in Jaipur, Dausa, Alwar, Bharatpur, Dholpur, Kota, Bundi, Baran, Jhalawar, Sawai Madhopur, Tonk, Karauli, and nearby districts with the help of its subsidiaries.

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

JVVNL Electricity services sub-stations and Zones in Rajasthan:

  • Alwar
  • Baran
  • Bharatpur
  • Bundi
  • Dausa
  • Dholpur (DLPR)
  • Jaipur City Circle
  • Jhalawar (JHLR)
  • Jaipur – JPDC
  • Karauli
  • Kota
  • Sawai Madhopur (SWM)
  • Tonk

Many customers of JVVNL belong to tourist places in Rajasthan. Some face issues of power supply outages in Jaipur city, Aravalli hills areas or villages, and rural areas in Thar desert districts.

If you are a customer of JVVNL and facing the issues of JVVNL electricity bill amount error, electricity supply outage, or transformer failure in the city, town, or rural area. At Complaint Hub, get all the verified helplines to lodge your complaint about the JVVNL electricity services.

You can register any grievance related to electricity services issues on the toll-free helpline numbers, E-mail, and WhatsApp numbers that are provided below. You can click on the numbers to call instantly.

You can also lodge an online complaint on the portal of JVVNL by using the links that are provided below in the tables. Click on the links to register your complaint and get a reference number to track your complaint status.

If not satisfied with the services of JVVNL, you can approach the consumer grievance redressal forum (CGRF) of the Rajasthan Electricity Regulatory Commission.

  • JVVNL Electricity Complaint Redressal Time: Immediate (24×7) or May take 6 to 60 working days (Depending on the Issue)
  • Grievance Redressal Fee: No Charges (₹0/-)

Helplines of JVVNL to Lodge Complaints Related to Electricity Services Issues

Register complaints related to electricity services issues on the toll-free customer care helpline numbers of Electricity Board, JVVNL, Rajasthan anytime 24×7. All the JVVNL helpline numbers are provided below, click on the numbers to call customer care.

JVVNL Electricity Complaint Numbers 1912
18001806507
18001806127
0141-2203000
WhatsApp Number +919414037085
Emergency/Safety Helpline Number
0141-4730700
Email helpdesk@jvvnl.org

If your meter reading is not correct, you can revise the meter reading on the WhatsApp Helpline numbers by sending a photo of your meter and Connection Kno. Use these numbers, write the details and send them on WhatsApp.

Jaipur Zone WhatsApp Number +919413375901
Kota Zone +919413375881
Bharatpur Zone +919413375882

Contact Numbers and Email of Circle Offices

Official Contact Numbers Regional Circles of JVVNL Electricity Board:

1. Jaipur City Circle

Designation, JVVNL Jaipur City Phone No. and Email
SE (JCC) Phone No.: +911412202762, +919413390061
Email: sejcc@jvvnl.org
XEN (CD-I) OPH Phone No.: +911412200977, +919413390064
Email: xencd1jcc@jvvnl.org
AEN (A-I ) NPH Phone No.: +911412203404, +919413390071
Email: aena1jcc@jvvnl.org

2. Jaipur District Circle (JPDC)

Designation, JVVNL Jaipur District Phone No. and Email
SE (JPDC) Phone No.: +911412202481, +919414018563
Email: sejpdc@gmail.com
AO Phone No.: +911412203447, +919413390343
Email: aojpdc@gmail.com

3. Alwar Circle

Designation, JVVNL Alwar Phone No. and Email
SE (O&M) Phone No.: +911442701960, +919413390509
Email: sealwar@jvvnl.org
AO Phone No.: +911442332658, +919413390541
Email: sealwar@jvvnl.org
XEN (CD) Phone No.: +911442701450, +919413390512
Email: xencdalwar@jvvnl.org

4. Dausa Circle

Designation, JVVNL Dausa Phone No. and Email
SE (O&M) Phone No.: +911427231123, +919413390633
Email: sedausa@jvvnl.org
AO Phone No.: +911427231508, +919413391165
Email: aodausa@jvvnl.org
XEN (O&M) Phone No.: +911427230101, +919413390636
Email: xendausa@jvvnl.org

5. Tonk Circle

Designation, JVVNL Tonk Phone No. and Email
SE (O&M) Phone No.: +911432243311, +919414029304
Email: setonk@jvvnl.org
AO Phone No.: +919414029350
Email: setonk@jvvnl.org
XEN (O&M) Phone No.: +911432247317, +919413390432
Email: xentonk@jvvnl.org

6. Bharatpur Circle

Designation, JVVNL Bharatpur Phone No. and Email
SE (O&M) Phone No.: +915644236282, +919413390683
Email: sebtp@jvvnl.org
AO Phone No.: +915644236316, +919413390707
Email: aobtp@jvvnl.org
XEN (O&M) Phone No.: +915644225533, +919413390686
Email: aobtp@jvvnl.org

7. Dholpur Circle

Designation, JVVNL Dholpur Phone No. and Email
SE (O&M) Phone No.: +915642220024, +919414022087
Email: sedlp@jvvnl.org
AO Phone No.: +915642220249, +919414029306
Email: aodlp@jvvnl.org
XEN (O&M) Phone No.: +915642220850, +919413390689
Email: xencddlp@jvvnl.org

8. Karauli Circle

Designation, JVVNL Karauli Phone No. and Email
SE (O&M) Phone No.: +917464294001, +919414022086
Email: sekrl@jvvnl.org
AO Phone No.: +919414016052
Email: aokrl@jvvnl.org
XEN (O&M) Phone No.: +917464221342, +919413390637
Email: xenkrl@jvvnl.org

9. Sawai Madhopur Circle (SWM)

Designation, JVVNL Sawai Madhopur Phone No. and Email
SE (O&M) Phone No.: +917462220563, +919413390428
Email: seswm@jvvnl.org
AO Phone No.: +919413390448
Email: aoswm@jvvnl.org
XEN (O&M) Phone No.: +917462220352, +919413390431
Email: xenswm@jvvnl.org

10. Kota Circle

Designation, JVVNL Kota Phone No. and Email
SE (O&M) Phone No.: +917442324192, +919413390757
Email: sekota@jvvnl.org
XEN (DD) Phone No.: +917442327966, +919413390762
Email: xenddkota@jvvnl.org
AEN (R) Phone No.: +917442327728, +919413390776
Email: aenrkota@jvvnl.org

11. Bundi Circle

Designation, JVVNL Bundi Phone No. and Email
SE (O&M) Phone No.: +917472445424, +919414022089
Email: sebundiraj@jvvnl.org
AO Phone No.: +917472442405, +919414029287
Email: aobundiraj@jvvnl.org
XEN (O&M-I) Phone No.: +917472443770, +919413390764
Email: xend1bundi@jvvnl.org

12. Jhalawar Circle

Designation, JVVNL Jhalawar Phone No. and Email
SE (O&M) Phone No.: +917432230030, +919413390976
Email: sejlwr@jvvnl.org
AO Phone No.: +917432230297, +919413390999
Email: aojlwr@jvvnl.org
XEN (O&M-I) Phone No.: +917432240058, +919413390979
Email: xen1jlwr@jvvnl.org

13. Baran Circle

Designation, JVVNL Baran Phone No. and Email
SE (O&M) Phone No.: +917453237120, +919414046563
Email: sebaran@jvvnl.org
XEN (CD) Phone No.: +917453237046, +919413390981
Email: xencdbaran@jvvnl.org
AEN (A-I) Phone No.: +917453230027, +919413390989
Email: aena1baran@jvvnl.org

Lodge Online Electricity Complaint on the Portal of JVVNL, Rajasthan

Any electricity consumer of JVVNL can lodge online complaints related to electricity supply disruption or emergency on the JVVNL portal with the help of Complaint Hub. You can visit the links that are provided below and fill out the complaint form and submit it.

Keep the reference number and track the status or can register a complaint via e-mail or Twitter.

E-mail helpdesk@jvvnl.org
Complaint on Twitter Twitter idjvvnlccare
Register Online JVVNL Complaint Register Complaint
Register Complaint on Bijlimitra Lodge Complaint
Track Complaint Status Track Status
Scheduled/Ongoing Power Outage Outage Status
Apply for New JVVNL Connection Apply now
Consumer Service Corner Access JVVNL Services
Bijli Mitra Mobile App Android | iOS

Note – If not satisfied or not resolved? You may lodge a grievance to the Consumer Grievance Redressal Forum (CGRF) of Jaipur Vidyut Vitran Nigam Limited.

To know more, you can read, “Filing an electricity complaint with JVVNL and Grievance Form

Tips – Further, you may file an online petition (e-filing) to the Electricity Ombudsman of Rajasthan, as per the regulations of the Rajasthan Electricity Regulatory Commission (RERC).


Categories of Electricity Services Complaints of JVVNL

Register Complaints of Electricity in these categories

  • Electricity supply outages, frequent low and high voltage or any other disruption related to electricity consumption or supply
  • Transformer-related complaints, blast or fire, power failure etc.
  • JVVNL electricity bill-related complaints – Bill not paid or issues of bill payment or discount in the due bill
  • Report the disruption or failure of street lights or Emergency Accidents due to electrical wire contact.
  • New Electricity connection complaints, new connection issues on the online application or under the Saubhagya Scheme
  • For any issues related to smart meters or industrial electricity meters, request to upgrade from an old meter to a smart meter
  • Any other JVVNL, Rajasthan services-related grievances that are not solved by the helplines.

Resource:

  • Jaipur Vidyut Vitran Nigam Limited, Rajasthan – jvvnl
  • Rajasthan Electricity Regulatory Commission – rerc portal

First published on:

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User Reviews (3)

M
Manish
May 26, 2024

Light department is not working in nights

Overall (1 out of 5)
Customer Service (1 out of 5)
Quality of service or product (1 out of 5)
Affordability (1 out of 5)
No one is help to improve situation and light dept is not working also night. Contact no also busy. We have call multiple times but any one not pic the call
PK
Parth Khandelwal
May 8, 2024

Consistent High and low voltage problem

In our locality, first there was a whole phase out then when it came back there is a problem of high voltage and low voltage suddenly our cooler turns off and suddenly it turns too fast and make noises. I'll be glad if you can resolve this issue as fast as possible
Pk
Prakash kumar
May 5, 2024

Sar .medam

Overall (5 out of 5)
Customer Service (5 out of 5)
Me sumerpur ke pas gav koliwara se bat kar rha hu Sar Roj. 10.58 mint par light kat dete hai or vapash 2 baje dete hai ye niyam roj ho rha hai sar aapse nivedan hai ki eska samadan ho jae Thinking

Ratings

Overall (2 out of 5)
Customer Service (3 out of 5)
Quality of service or product (1 out of 5)
Affordability (1 out of 5)

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No one is help to improve situation and light dept is not working also night. Contact no also busy. We have call multiple times but any one not pic the callIn our locality, first there was a whole phase out then when it came back there is a problem of high voltage and low voltage suddenly our cooler turns off and suddenly it turns too fast and make noises. I'll be glad if you can resolve this issue as fast as possibleMe sumerpur ke pas gav koliwara se bat kar rha hu Sar Roj. 10.58 mint par light kat dete hai or vapash 2 baje dete hai ye niyam roj ho rha hai sar aapse nivedan hai ki eska samadan ho jae ThinkingJVVNL - Customer Helplines of Jaipur Vidyut Vitran Nigam Limited to Lodge Complaints of Electricity Services