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NRI/Corporate Grievance Redressal, IndusInd Bank: Contact Representative Offices in Foreign Countries

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IndusInd Bank logo (NRI & Corporate Banking)
IndusInd Bank logo (NRI & Corporate Banking) (source – indusind.com)

IndusInd Bank offers Non-Residents Indian (NRI) and corporate banking services. If any client has any issues with these services then you can lodge complaints to concerned officials of the bank or its representative offices in different countries.

NRI services:

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  • Remittances
  • Transfer money in USD & SGD
  • Foreign Exchange (FX)
  • Foreign Currency Non-Resident (FCNR) Deposits
  • Other banking and financial services including digital banking

Corporate banking:

  • Global Corporates and Institutional Banking
  • Government Banking: Savings account, EMD management, Cash Management Services (CMS), PFMS/ Single Nodal Account/ Direct Benefit Transfer (DBT), Government e-Marketplace (GeM), and Agency Business
  • Investment: Convertible instruments, Subordinate debt funding, Acquisition finance, and Sponsor funding (Loan against shares)
  • Products for NBFCs: Structures for Asset finance like Aircraft, Ship financing, and more, Equity investor buyouts, Syndication of structured debt obligations, and Structures for funding International wholly-owned subsidiaries
  • Channel Financing: Supplier/ Vendor finance (purchase side),  Sales side channel finance, and Receivable finance/ factoring solution
  • Transactional banking: Trade finance, Cash management, Remittances, and Tax payment
  • Global Markets Group: Solutions for financial risk management and capital markets like Foreign Exchange, Derivatives, Debt Capital Markets, Bullion, Research, etc.

Want to file a complaint about these NRI/Corporate banking services of IndusInd Bank? Call on the toll-free number of IndusInd Bank or contact the Head office/representative office through the concerned contact number, email, and online dispute resolution platform.

If not resolved within 7 days or given resolution period then escalate the grievance to Head – Customer Care, HeadQuarters (Head Office).

Further, you can approach the Internal Ombudsman or RBI Banking Ombudsman (Reserve Bank of India) in India. Additionally, start an arbitration with the bank to resolve the disputed matter by mediation.


NRI Customer Care, IndusInd Bank

The toll-free NRI customer care number and email to lodge a complaint about Non-Resident Indian banking issues:

1. India:

NRI customer care Number 18602677777
IndusInd International Customer Care  +912244066666
Premium banking/ credit cards +912242207777
Email nri@indusind.com

2. International Toll-Free Customer Care Number:

Country Toll-Free NRI Number
Australia 1800317547
Canada 18337666683
United Arab Emirates (UAE) 8000183019
United Kingdom (UK) 08000478670
United States of America (USA) 18337666682

Not satisfied with the final resolution? Escalate the case to the Head – Customer Care Department with reference/ticket number.

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Additionally, lodge your complaint online or chat with customer representatives to resolve your disputed matter.

Make a complaint online

Submit your complaint online to IndusInd Bank through the online chat or dispute resolution platform:

NRI Grievance Redressal (IndusInd) Chat Online
Email nri@indusind.com
WhatsApp Banking +912244066666

Note – If you are not satisfied with the final response then escalate the matter to the next authorized officer of the bank.

Escalate Grievance

In certain cases, if the submitted complaint is not resolved or you are not satisfied with the resolution, escalate the disputed matter to the Head – Customer Care, IndusInd Bank at:

Designation Head – Customer Care, IndusInd Bank
Email nriescalations@indusind.com
Address Head – Customer Care (NRI Department), OPUS Center, 47, Central Road, Opp. Tunga Paradise Hotel MIDC, Andheri (East), Mumbai 400093.

Note – Still not resolved or dissatisfied with the final order? Escalate your disputed case by filing a complaint online to Nodal Officer, IndusInd Bank with the reference number.

Representative Offices (International)

If you are in a different country listed below and want to access the banking services of IndusInd Bank, contact the representative offices here:

Country Representative Office, IndusInd Bank
Abu Dhabi Phone No: +97126660405
Address: Representative Office – IndusInd Bank, 301, 3rd Floor, H.H Sheikh Omar Bin Zayed Building, Tourist Club Area, Opp. Abu Dubai Mall, P.O Box No. 113543, Abu Dubai, UAE.
Dubai Phone No: +97143978803
Address: Representative Office – IndusInd Bank, 204/206 Al Safa Com, Khalid Bin Waleed Road, Opp. Burjuman Centre P.O Box No. 111873, Dubai, UAE.
London Phone No: +442074845586
Address: Representative Office – IndusInd Bank, The Stand Golden Cross House, 8 Duncannon Street, London United Kingdom – WC2N4JF.

Need more information? Visit the NRI (Non-Resident Indian) page of the bank.


Corporate Banking

If you want to access corporate banking services or have complaints related to financial services including corporate banking of IndusInd Bank, use the email and official details mentioned below.

IndusInd Corporate Customer Care Toll-free Number/Email
IndusInd Bank Helpline No. 18602677777
Corporate account services corporatecare@indusind.com
Digital banking services (online) idcsupport@indusind.com
Cash management cmscorporatecare@indusind.com
Digital corporate banking services connectonline@indusind.com
International banking queries Click Here

Branch Locations, Email, and Phone No.

Corporate client servicing IndusInd Bank branch locations, email, and phone numbers:

Branch Office (City) Phone No., Email, and Address
Agra Address: IndusInd Bank, Block No.48/6, Ground floor, Puneet Vrindavan Building Sanjay Place, Agra – 282002.
Ahmedabad Phone No: +917961580684
Email: cgmoahmedabad@indusind.com
Address: IndusInd Bank, Ahmedabad Branch, World Business House, M. G. Road Nr. Parimal Garden, Ahmedabad.
Andheri Phone No: +912267412545, +912267412546
Email: andherieast.ccs@indusind.com
Address: IndusInd Bank Limited, Acme Plaza, Opp. Sangam Talkies, Andheri-Kurla Road, Andheri (E), Mumbai – 400059.
Bandra (W) Phone No: +912241688524
Address: IndusInd Bank Limited, IndusInd Centre, 231, Mamta House, S.V Road, Baroda (West), Mumbai, 400050.
Bangalore Phone No: +918046677330, +918046677334
Address: IndusInd Bank Limited, Ground Floor, Centenary Building, No.28, M.G. Road, Bangalore – 560001.
Barakhamba Phone No: +911143638523
Email: ccs.debk@indusind.com
Address: IndusInd Bank Limited, Upper Ground Floor, Dr. Gopal Das Bhawan, 28 – Barakhamba Road, New Delhi – 110001.
Baroda Phone No: +912652301700
Email: cgmobaroda@indusind.com
Address: IndusInd Bank, Vadodara Branch, GF/FF Gold Croft Building, Jetalpur Road, Vishwas Colony, Baroda – 390007.
Bhubaneshwar Phone No:  +912652301700
Address: IndusInd Bank Ltd, Bhubaneswar Main Branch, No. 78, Janpath, Kharavela Nagar, Unit-III, Bhubaneswar – 751001.
Chandigarh Phone No: +911725018173
Email: cgmochandigarh@indusind.com
Address: Indusind Bank Ltd, Chandigarh Branch SCO 53-54, Sector – 8C Chandigarh 160018.
Coimbatore Phone No: +914226602030
Address: IndusInd Bank Ltd, 652/656, Tristar Towers, Avinashi Road, Coimbatore-641037.
Fort Address: IndusInd Bank Ltd. 61, Sonawalla Building, Mumbai Samachar Marg, Fort, Mumbai – 400001.
Gajuwaka Phone No: +918912512720, +918912514133
Address: IndusInd Bank, Door No.26-17-22, Ward No.61, Chinagantyada, Sy.No.168/8, NH-5 Road, Near RK Hospital, Gajuwaka, Visakhapatnam – 530026.
Guwahati Address: IndusInd Bank Ltd, Guwahati Branch, G. S. Road Bhangagarh,  Guwahati 781005.
Hyderabad Phone No: +914046595230, +914046595210
Address: IndusInd Bank Ltd.,1-8-448, Sardar Patel Road, Begumpet, Secunderabad – 500003.
Indore Phone No: +917312545246
Address: IndusInd Bank Limited, Corporate & Global Market Operations (CGMO), Industry House, 15 A.B. Road, Old Palasia, Indore-452001, Madhya Pradesh.
Jaipur Phone No: +911416696400
Email: cgmojaipur@indusind.com
Address: IndusInd Bank, Jaipur Branch, Sangam Complex, Church Road Jaipur, Jaipur Branch – 302001.
Jamshedpur Address: IndusInd Bank Ltd, Jamshedpur Branch, Swamy Building, Sakchi Boulevard Shop Area, Main Road (Opp. Ram Mandir), Bistupur, Jamshedpur – 831001.
Kakkanad Phone No: +914842413251
Email: cgmokochi.kerala@indusind.com
Address: IndusInd Bank Limited, Kakkanad Branch, CSEZ Administrative Building, Kakkanad, Kochi 682037.
Kanpur Phone No: +915122540749
Address: Indusind Bank Ltd, 113/120, Opposite Mote Jheel Gate, Swaroop Nagar, Kanur-208002, India.
Kochi Phone No: +914846191500
Email: cgmokochi.kerala@indusind.com
Address: IndusInd Bank Limited, Gowrinarayan Opp. to New Jayalakshmi Silks, M. G. Road, Kochi – 682035.
Lucknow Phone No: +915226722316
Address: Indusind Bank, HT Houe 25, Ashok Marg, Lucknow.
Ludhiana Phone No: +911614149032
Address: IndusInd Bank, Ludhiana Branch, S.C.O. 1213 Canal Colony, Near NRI Silk Store, Pakhowal Road, Ludhiana, 141001.
Morbi Address: IndusInd Bank, Opp. Radheshyam Provision store, Ravapar Road, Morbi.
Nagpur Phone No: +917126641813
Address: IndusInd Bank, Nagpur Branch, Shri Swami Plaza 97 East High Court Road, Ramdas Peth, Nagpur – 440010.
Nariman Point Phone No: +912222021217
Address: IndusInd Bank Limited, Gr Floor, Atlanta Building, Nariman Point,  Mumbai – 400021.
Nungambakkam Phone No: +914445962500, +914445962528
Address: IndusInd Bank, No.3 Village Road, Nungambakkam, Chennai 600034.
Opera House Phone No: +912243457586, +912243457585
Email: ccs.booh@indusind.com
Address: IndusInd Bank, Opera House Branch, IndusInd House 425, Dadasaheb Bhadkamkar Marg , Mumbai – 400004.
Panipat Phone No: +911804093917
Address: IndusInd Bank, Panipat Branch – Amrit Handloom Building, Sanjay Chowk, G.T Road, Panipat 132103.
Patna Address: IndusInd Bank Ltd, Patna Branch,  SR-02 Rajendra Ram Plaza, Exhibition Road, Patna – 800001.
Pune Phone No: +912026234064
Email: cgmopune@indusind.com
Address: IndusInd Bank, Pune Branch, 2401, Gen. Thimmayya Rd. (Cantonment), Pune – 411001.
Raipur Phone No: +917714033403
Address: IndusInd Bank Ltd, Raipur Branch, Krishna Complex, Lal Bahadur Shastri Chowk, Jail Road, Raipur- 492001.
Siliguri Phone No: +913532777943
Address: IndusInd Bank Ltd, Siliguri Branch, Golden Plaza, Ground Floor, Burdwan Road, Siliguri -734001.
Tirupur Phone No: +914214323471
Address: IndusInd Bank,  No. 1 & 32 A, KMA Building, Eswaran Kovil North Street, Tirupur – 641601.
Valsad Phone No: +912632254972
Address: IndusInd Bank Ltd., Valsad Branch, Shop No. 6–9, Royal Corner, Halar Road, Valsad – 396001.
Vapi Address: IndusInd Bank, 0085 – Vapi Branch, Plot No. C 6-13 Shrinathji Chambers, Vapi Industrial Area, Via Char Rasta, Vapi, 396195.
Vashi Phone No: +912227831827
Address: IndusInd Bank, Plot No. 12, Sector 24, Turbhe, Navi Mumbai – 400705.
Wood Street (Kolkata) Phone No: +913344264185, +913344264088
Email: ccskolkata@indusind.com
Address: IndusInd Bank Limited, Savitri Towers, 3A, Upper Wood Street, Kolkata 700017.

Reference: Corporate client servicing branch locations

Note Not resolved as per your satisfaction? You may file a complaint against the IndusInd Bank to RBI Banking Ombudsman with details of the disputed matter.


Reference:

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