IndusInd Bank offers Non-Residents Indian (NRI) and corporate banking services. If any client has any issues with these services then you can lodge complaints to concerned officials of the bank or its representative offices in different countries.
NRI services:
| Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others. |
- Remittances
- Transfer money in USD & SGD
- Foreign Exchange (FX)
- Foreign Currency Non-Resident (FCNR) Deposits
- Other banking and financial services including digital banking
Corporate banking:
- Global Corporates and Institutional Banking
- Government Banking: Savings account, EMD management, Cash Management Services (CMS), PFMS/ Single Nodal Account/ Direct Benefit Transfer (DBT), Government e-Marketplace (GeM), and Agency Business
- Investment: Convertible instruments, Subordinate debt funding, Acquisition finance, and Sponsor funding (Loan against shares)
- Products for NBFCs: Structures for Asset finance like Aircraft, Ship financing, and more, Equity investor buyouts, Syndication of structured debt obligations, and Structures for funding International wholly-owned subsidiaries
- Channel Financing: Supplier/ Vendor finance (purchase side), Sales side channel finance, and Receivable finance/ factoring solution
- Transactional banking: Trade finance, Cash management, Remittances, and Tax payment
- Global Markets Group: Solutions for financial risk management and capital markets like Foreign Exchange, Derivatives, Debt Capital Markets, Bullion, Research, etc.
Want to file a complaint about these NRI/Corporate banking services of IndusInd Bank? Call on the toll-free number of IndusInd Bank or contact the Head office/representative office through the concerned contact number, email, and online dispute resolution platform.
If not resolved within 7 days or given resolution period then escalate the grievance to Head – Customer Care, HeadQuarters (Head Office).
Further, you can approach the Internal Ombudsman or RBI Banking Ombudsman (Reserve Bank of India) in India. Additionally, start an arbitration with the bank to resolve the disputed matter by mediation.
NRI Customer Care, IndusInd Bank
The toll-free NRI customer care number and email to lodge a complaint about Non-Resident Indian banking issues:
1. India:
| NRI customer care Number | 18602677777 |
| IndusInd International Customer Care | +912244066666 |
| Premium banking/ credit cards | +912242207777 |
| nri@indusind.com |
2. International Toll-Free Customer Care Number:
| Country | Toll-Free NRI Number |
|---|---|
| Australia | 1800317547 |
| Canada | 18337666683 |
| United Arab Emirates (UAE) | 8000183019 |
| United Kingdom (UK) | 08000478670 |
| United States of America (USA) | 18337666682 |
Not satisfied with the final resolution? Escalate the case to the Head – Customer Care Department with reference/ticket number.
Additionally, lodge your complaint online or chat with customer representatives to resolve your disputed matter.
Make a complaint online
Submit your complaint online to IndusInd Bank through the online chat or dispute resolution platform:
| NRI Grievance Redressal (IndusInd) | Chat Online |
| nri@indusind.com | |
| WhatsApp Banking | +912244066666 |
Note – If you are not satisfied with the final response then escalate the matter to the next authorized officer of the bank.
Escalate Grievance
In certain cases, if the submitted complaint is not resolved or you are not satisfied with the resolution, escalate the disputed matter to the Head – Customer Care, IndusInd Bank at:
| Designation | Head – Customer Care, IndusInd Bank |
| nriescalations@indusind.com | |
| Address | Head – Customer Care (NRI Department), OPUS Center, 47, Central Road, Opp. Tunga Paradise Hotel MIDC, Andheri (East), Mumbai 400093. |
Note – Still not resolved or dissatisfied with the final order? Escalate your disputed case by filing a complaint online to Nodal Officer, IndusInd Bank with the reference number.
Representative Offices (International)
If you are in a different country listed below and want to access the banking services of IndusInd Bank, contact the representative offices here:
| Country | Representative Office, IndusInd Bank |
|---|---|
| Abu Dhabi | Phone No: +97126660405 Address: Representative Office – IndusInd Bank, 301, 3rd Floor, H.H Sheikh Omar Bin Zayed Building, Tourist Club Area, Opp. Abu Dubai Mall, P.O Box No. 113543, Abu Dubai, UAE. |
| Dubai | Phone No: +97143978803 Address: Representative Office – IndusInd Bank, 204/206 Al Safa Com, Khalid Bin Waleed Road, Opp. Burjuman Centre P.O Box No. 111873, Dubai, UAE. |
| London | Phone No: +442074845586 Address: Representative Office – IndusInd Bank, The Stand Golden Cross House, 8 Duncannon Street, London United Kingdom – WC2N4JF. |
Need more information? Visit the NRI (Non-Resident Indian) page of the bank.
Corporate Banking
If you want to access corporate banking services or have complaints related to financial services including corporate banking of IndusInd Bank, use the email and official details mentioned below.
| IndusInd Corporate Customer Care | Toll-free Number/Email |
|---|---|
| IndusInd Bank Helpline No. | 18602677777 |
| Corporate account services | corporatecare@indusind.com |
| Digital banking services (online) | idcsupport@indusind.com |
| Cash management | cmscorporatecare@indusind.com |
| Digital corporate banking services | connectonline@indusind.com |
| International banking queries | Click Here |
Branch Locations, Email, and Phone No.
Corporate client servicing IndusInd Bank branch locations, email, and phone numbers:
| Branch Office (City) | Phone No., Email, and Address |
|---|---|
| Agra | Address: IndusInd Bank, Block No.48/6, Ground floor, Puneet Vrindavan Building Sanjay Place, Agra – 282002. |
| Ahmedabad | Phone No: +917961580684 Email: cgmoahmedabad@indusind.com Address: IndusInd Bank, Ahmedabad Branch, World Business House, M. G. Road Nr. Parimal Garden, Ahmedabad. |
| Andheri | Phone No: +912267412545, +912267412546 Email: andherieast.ccs@indusind.com Address: IndusInd Bank Limited, Acme Plaza, Opp. Sangam Talkies, Andheri-Kurla Road, Andheri (E), Mumbai – 400059. |
| Bandra (W) | Phone No: +912241688524 Address: IndusInd Bank Limited, IndusInd Centre, 231, Mamta House, S.V Road, Baroda (West), Mumbai, 400050. |
| Bangalore | Phone No: +918046677330, +918046677334 Address: IndusInd Bank Limited, Ground Floor, Centenary Building, No.28, M.G. Road, Bangalore – 560001. |
| Barakhamba | Phone No: +911143638523 Email: ccs.debk@indusind.com Address: IndusInd Bank Limited, Upper Ground Floor, Dr. Gopal Das Bhawan, 28 – Barakhamba Road, New Delhi – 110001. |
| Baroda | Phone No: +912652301700 Email: cgmobaroda@indusind.com Address: IndusInd Bank, Vadodara Branch, GF/FF Gold Croft Building, Jetalpur Road, Vishwas Colony, Baroda – 390007. |
| Bhubaneshwar | Phone No: +912652301700 Address: IndusInd Bank Ltd, Bhubaneswar Main Branch, No. 78, Janpath, Kharavela Nagar, Unit-III, Bhubaneswar – 751001. |
| Chandigarh | Phone No: +911725018173 Email: cgmochandigarh@indusind.com Address: Indusind Bank Ltd, Chandigarh Branch SCO 53-54, Sector – 8C Chandigarh 160018. |
| Coimbatore | Phone No: +914226602030 Address: IndusInd Bank Ltd, 652/656, Tristar Towers, Avinashi Road, Coimbatore-641037. |
| Fort | Address: IndusInd Bank Ltd. 61, Sonawalla Building, Mumbai Samachar Marg, Fort, Mumbai – 400001. |
| Gajuwaka | Phone No: +918912512720, +918912514133 Address: IndusInd Bank, Door No.26-17-22, Ward No.61, Chinagantyada, Sy.No.168/8, NH-5 Road, Near RK Hospital, Gajuwaka, Visakhapatnam – 530026. |
| Guwahati | Address: IndusInd Bank Ltd, Guwahati Branch, G. S. Road Bhangagarh, Guwahati 781005. |
| Hyderabad | Phone No: +914046595230, +914046595210 Address: IndusInd Bank Ltd.,1-8-448, Sardar Patel Road, Begumpet, Secunderabad – 500003. |
| Indore | Phone No: +917312545246 Address: IndusInd Bank Limited, Corporate & Global Market Operations (CGMO), Industry House, 15 A.B. Road, Old Palasia, Indore-452001, Madhya Pradesh. |
| Jaipur | Phone No: +911416696400 Email: cgmojaipur@indusind.com Address: IndusInd Bank, Jaipur Branch, Sangam Complex, Church Road Jaipur, Jaipur Branch – 302001. |
| Jamshedpur | Address: IndusInd Bank Ltd, Jamshedpur Branch, Swamy Building, Sakchi Boulevard Shop Area, Main Road (Opp. Ram Mandir), Bistupur, Jamshedpur – 831001. |
| Kakkanad | Phone No: +914842413251 Email: cgmokochi.kerala@indusind.com Address: IndusInd Bank Limited, Kakkanad Branch, CSEZ Administrative Building, Kakkanad, Kochi 682037. |
| Kanpur | Phone No: +915122540749 Address: Indusind Bank Ltd, 113/120, Opposite Mote Jheel Gate, Swaroop Nagar, Kanur-208002, India. |
| Kochi | Phone No: +914846191500 Email: cgmokochi.kerala@indusind.com Address: IndusInd Bank Limited, Gowrinarayan Opp. to New Jayalakshmi Silks, M. G. Road, Kochi – 682035. |
| Lucknow | Phone No: +915226722316 Address: Indusind Bank, HT Houe 25, Ashok Marg, Lucknow. |
| Ludhiana | Phone No: +911614149032 Address: IndusInd Bank, Ludhiana Branch, S.C.O. 1213 Canal Colony, Near NRI Silk Store, Pakhowal Road, Ludhiana, 141001. |
| Morbi | Address: IndusInd Bank, Opp. Radheshyam Provision store, Ravapar Road, Morbi. |
| Nagpur | Phone No: +917126641813 Address: IndusInd Bank, Nagpur Branch, Shri Swami Plaza 97 East High Court Road, Ramdas Peth, Nagpur – 440010. |
| Nariman Point | Phone No: +912222021217 Address: IndusInd Bank Limited, Gr Floor, Atlanta Building, Nariman Point, Mumbai – 400021. |
| Nungambakkam | Phone No: +914445962500, +914445962528 Address: IndusInd Bank, No.3 Village Road, Nungambakkam, Chennai 600034. |
| Opera House | Phone No: +912243457586, +912243457585 Email: ccs.booh@indusind.com Address: IndusInd Bank, Opera House Branch, IndusInd House 425, Dadasaheb Bhadkamkar Marg , Mumbai – 400004. |
| Panipat | Phone No: +911804093917 Address: IndusInd Bank, Panipat Branch – Amrit Handloom Building, Sanjay Chowk, G.T Road, Panipat 132103. |
| Patna | Address: IndusInd Bank Ltd, Patna Branch, SR-02 Rajendra Ram Plaza, Exhibition Road, Patna – 800001. |
| Pune | Phone No: +912026234064 Email: cgmopune@indusind.com Address: IndusInd Bank, Pune Branch, 2401, Gen. Thimmayya Rd. (Cantonment), Pune – 411001. |
| Raipur | Phone No: +917714033403 Address: IndusInd Bank Ltd, Raipur Branch, Krishna Complex, Lal Bahadur Shastri Chowk, Jail Road, Raipur- 492001. |
| Siliguri | Phone No: +913532777943 Address: IndusInd Bank Ltd, Siliguri Branch, Golden Plaza, Ground Floor, Burdwan Road, Siliguri -734001. |
| Tirupur | Phone No: +914214323471 Address: IndusInd Bank, No. 1 & 32 A, KMA Building, Eswaran Kovil North Street, Tirupur – 641601. |
| Valsad | Phone No: +912632254972 Address: IndusInd Bank Ltd., Valsad Branch, Shop No. 6–9, Royal Corner, Halar Road, Valsad – 396001. |
| Vapi | Address: IndusInd Bank, 0085 – Vapi Branch, Plot No. C 6-13 Shrinathji Chambers, Vapi Industrial Area, Via Char Rasta, Vapi, 396195. |
| Vashi | Phone No: +912227831827 Address: IndusInd Bank, Plot No. 12, Sector 24, Turbhe, Navi Mumbai – 400705. |
| Wood Street (Kolkata) | Phone No: +913344264185, +913344264088 Email: ccskolkata@indusind.com Address: IndusInd Bank Limited, Savitri Towers, 3A, Upper Wood Street, Kolkata 700017. |
Reference: Corporate client servicing branch locations
Note – Not resolved as per your satisfaction? You may file a complaint against the IndusInd Bank to RBI Banking Ombudsman with details of the disputed matter.
Reference:
- “Grievance Redressal Mechanism” – IndusInd Bank.
- “Corporate Banking” – IndusInd Bank
