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AC installation issue

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I purchased AC two weeks back from Udupi Pai International, Udupi. Till today it is not installed. One AC which they gave had enough sound, i complained on it, replacement was sent. But till date no installation is done.
Product purchased date 28th Nov.2024, 1 ton split AC, company Godrej
Sales Outlet: Pai International Udupi, Karnataka
I had very bitter experience with product and service. Outright i wish to reject such product

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