Dear Sir,
With ref. to the above subject I feel I am being cheated being a loyal Maruti Suzuki customer for the last 30 years.
I booked a Maruti Suzuki Jimny Bluish black, Manual Transmission Alfa model on 29 July 2024 by paying rupees 1 lakhs in advance as desired by the dealership, the loan of rupees five lakhs too had been sanctioned on 30 July 2024 whose intimation was sent to Premson Motors Ranchi.by my banker State bank of India through mail.
On repeated follow up with the dealership they failed to communicate the status of the delivery till 31 July 2024.& entertain my calls.
Today I,e 2nd August 2024 they have forced me to take back the refund of my advance money or pay an extra rupees eighty thousand in ( 80000 /- ) case I wish to go ahead with my booking of the vehicle,
As a loyal customer & with written commitment from your dealer I feel cheated if I have to pay the extra rupees eighty thousand in case I wish to go ahead with my booking of the vehicle,
Kindly update me with your understanding in the above case whether the old quoted price holds true for a genuine customer like me or not else I will go ahead buying a different brand of vehicle.
Looking forward for your kind co-operation & early action.
cheated by Premsons Motor NEXA Car Ranchi Jharkhand India
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