I am writing to express my dissatisfaction with a Car recently purchased from your company the details of which are mentioned below:
Car Model : Hyundai I20 IVT Asta
Dealer Name & Address : Down Town Motors Private Limited, Opp. Chhani Octroi Post, Nizampura Vadodara-390024
Date of Purchase / Invoice Date : 19.07.2024
Invoice No.: W3203H20240249
Buyer Name :Deepti Bulbul Bhagtani
Delivery Date : 28.07.2024
Current Run Kilometers: 3500 (Approx)
It has been only four months since I purchased the car, and I am already experiencing several issues. The car door is making noises, and there are also problems with the brake pads and the gearbox. Unfortunately, the vehicle has failed to meet my expectations due to its poor quality and lack of alignment with the promised standards. I am very disappointed from the performance of the car because I drive daily.
I kindly request that you repair the car. I have attached copies of my Invoice for your verification.
I hope this matter will be resolved promptly. Please respond as soon as possible to let me know how you will address this issue. You can reach me at @Deeptilakhani04@gmail.com for further discussion or clarification.
Thank you for your attention to this matter. I look forward to your response.
Sincerely,
Deepti Bulbul Bhagtani
