pls Refund my payout amount , default by restaurant not by me

This side anand upadhyay
I have issue with my penalty order
order id -RD17141219631015093

Sir I was waiting at the restaurant for 1 hour but the restaurant did not give my order, well, they kept waiting, kept waiting, after that I called customer support 2 times and also talked to the swiggy seller. ,

Then why did I leave without ordering when even after waiting for 1 hour I did not get my order

After that why was I imposed penalty plus refund my amount

And you talk to the restaurant, it is their failure, they were not even readying the order.
thanks &regards
anand upadhyay