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REGARD SIM CHANGE

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I HAVE LOST MY SIM OR AIRTEL WHICH I HAVE PORT TO YOUR RELIANCE JIO COMPANY , YESTERDAY IAM GOING TO YOUR RETAIL STORE FOR SWAPING MY SIM AT JHANSI STORE BUT THEY SAID SIM NOT AVAILABLE COME TOMORROW , TODAY ALSO IAM GOING TO YOUR SOTRE AGAIN HE SAID THAT SIM NOT AVAILABLE COME AT EVENING PLZ CHECK WHY SIM NOT AVALIBLE AT YOUR RETAIL STORE MY NAME IS SACHIN BANGER. WHICH I HAVE LOST FROM LAST TWO DAYS

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