BEST – Register Electricity Complaint on Customer Helplines of Brihanmumbai Electricity Supply & Transport (BEST) in Mumbai


1. Best Customer Care Number | 2. Streetlight helpline | 3. Lodge Online Complaint

Best Electricity complaint
Best Electricity (source –

BEST Electricity, Mumbai is an electricity distribution company in Mumbai and provides electricity supply and distribution services in urban areas of Mumbai.

Notice - Be alert! Don't disclose the financial or banking details and don't share OTP with any customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

BEST Electricity Supply Circles/Zones for Electricity Services in Mumbai:

  • Colaba
  • Masjid
  • Pathakwadi
  • Tardeo
  • Suparbaug
  • Dadar
  • Worli
  • Mahim
  • Dharavi

If you are a consumer of this company and facing electricity supply-related or billing-related issues (Transformer, supply off, street light, electricity theft, etc.) then Complaint Hub is going to help you to lodge a complaint about your issues.

You can get complaint helpline numbers or online complaint registration details below. By using these details you can approach the company to resolve the issues or your grievances. Get details from below and raise your concern now.

Electricity Complaint Redressal TimeImmediate (24×7) or May take 7 to 60 days (Depends on the Issue)

Information of Customer Care Helplines of BEST Electricity (Mumbai) to Register Complaints about Issues of Electricity Services

Call BEST Electricity Customer care for your complaints on the toll-free helpline numbers that are provided below:

BEST Electricity Power Off Complaint Number: 1800227550
BEST Power Helpline Number 2284-3939
Corruption/Bribery complaints Number: +912222799396
For Regional Supply Off Complaint Numbers Click Here

Trusted SourceTrusted Source – 1. Best Electricity

BEST Electricity Street Light Complaint Numbers:


Register Complaints of Street lights on the customer care helpline number of BEST, Mumbai in your zone

North Mumbai: Streetlight Complaint Number +912224101517
South Mumbai: Streetlight Complaint Number +912223771839
WhatsApp Number for Streetlight Complaint +917208836089
Report Streetlight Issue with Pole Number Report Issue

Trusted Source – 1. Best undertaking

Register Online Complaints of Electricity Supply off, corruption/bribery, and Other Issues on the following BEST Electricity Portal Links


Emails to lodge Electricity Complaint [email protected], [email protected]
Email about Corruption/Bribery: [email protected]

Trusted SourceTrusted Source – 1. Best Undertaking

Lodge Online Complaint on the portal of BEST Electricity, Mumbai about the issues of electricity services:

Complaint on Twitter: TwittermyBESTElectric
Lodge Online Complaint of Best Electricity Services Register Complaint
Report about Electricity Theft: Report now
Track Status of Theft Complaint: Track Status
Apply for New Best Connection Apply Now
Scheduled/Ongoing Electricity Outage Status: Outage Status
Ombudsman of MERC Click Here

Trusted SourceTrusted Source – 1. Best Undertaking | 2. CGRFbest | 3. Urja Mitra | 4. MERC

Lodge Online Grievance against the unsatisfied resolution of complaints by BEST electricity customer care helplines

If not satisfied with the resolution of a complaint or not redressed yet.

Lodge a grievance for redressal of your complaint with the complaint reference number of the unsatisfied complaints.

Click Out: Register your grievance Now

BEST Electricity, Mumbai Electricity Complaint Categories, and Types:

Complaint about electricity Issues of:

Best Electricity, Mumbai Smart Meter Related Issues:

  • Smart meter related issues – No power supply at your home, input/output wire terminal issue, wire sparking, a loose connection of meter wire, Meter glass is broken, or meter burning
  • Want to replace or relocate the meter, Meter is defective and not working
  • Any other related issues

Best Electricity Mumbai, Electricity Supply Related

  • Electricity supply off due to faults in 11KV, LT, or 33KV load lines, Power failure in transformer
  • Open or live wire in your area, sparking in your areas, the streetlight is not working
  • Any other electricity supply related issue

Best, Mumbai Electricity Theft in Rural or Urban Areas

  • Local electricity theft issue ( personal or bulk level issue)
  • Incentive Scheme of theft report related complaint

Best electricity (Mumbai) Bill Related Issues:

  • Wrong bill or invoice, fictitious arrear in billing, overbilling or underbilling issue, payment is paid but the bill is not updated
  • The electricity bill is not revised or error in the amount of the bill

Best (Mumbai) Domestic or Industrial Meter Defect:

  • Request to update or replacement of meter, error in meter reading
  • Want to upgrade or relocate category or type of meter
  • Want to install the smart meter
  • Any other issue related to meter

 Best Electricity (Mumbai) New Connection Issues related complaint:

  • New connection sanction issue, want to reduce/increase the voltage load, Electricity pole sanction related issue
  • Document requirement issue while applying for new electricity connection, issue while applying the new connection
  • Saubhagya Scheme related complaint if you have applied on the basis of this scheme

Best Electricity Transformer Related Complaints:

  • The transformer is overloaded or damaged due to the burning of wire in transformers, supply disruption, etc.
  • Power failure of the transformer, high or low voltage, or underperformance of transformer

Best Electricity Supply Information/Suggestions related complaint:

  • Power supply disruption in your area, electricity outage related complaints, high or low voltage related issues, infrastructure/ system upgrade related requests
  • If you want to increase transformer capacity, continuous power cut issue
  • Emergency issues – Accident due to electricity spark or contact, the possibility of happening any issue related to the accident.
  • Bribery/corruption complaints against the employee, the person of the department, or contractual person
  • Any other electricity supply or services issues



Complaint Hub has verified all the information on the post. If you have not found any solution, or information related to your issue, or want guidance to get redressal of any unique problem/complaint then you can connect with us without any hesitation.

You can message us directly from our Contact Us page or mail us at SUPPORT - [email protected]. We will respond to you with the procedure and guidance for your issues to get a faster resolution.

Your Belief is our Trust. Be connected with us to know and become aware of your rights to get the best services.

Read the Terms and Conditions to use the information for any commercial or profit purpose (Don't violate the Terms of Use). All the information is provided for self-help and guidance to know the rights of the common people.