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BEST – Register Electricity Complaint on Customer Helplines of Brihanmumbai Electricity Supply & Transport (BEST) in Mumbai


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Customer Service
Quality of service or product
BEST, Mumbai
Brihanmumbai Electricity Supply & Transport (source –
  1. BEST Customer Care Number
  2. Streetlight helpline
  3. Lodge Online Complaint

BEST Electricity, Mumbai (Brihanmumbai Electricity Supply & Transport) is an electricity distribution company in Mumbai that provides electricity supply and distribution services in urban areas of Mumbai.

BEST Electricity Supply Circles/Zones for Electricity Services in Mumbai:

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.
  • Colaba
  • Masjid
  • Pathakwadi
  • Tardeo
  • Suparbaug
  • Dadar
  • Worli
  • Mahim
  • Dharavi

If you are a consumer of this company and facing electricity supply-related or billing-related issues (Transformer, supply off, street light, electricity theft, etc.) then Complaint Hub is going to help you to complain about your issues.

You can get complaint helpline numbers or online complaint registration details below. By using these details you can approach the company to resolve the issues or your grievances. Get details below and raise your concern now.

Electricity Complaint Redressal TimeImmediate (24×7) or May take 7 to 60 days (Depending on the Issue)

Information of Customer Care Helplines of BEST Electricity (Mumbai) to Register Complaints about Issues of Electricity Services

Call BEST Electricity Customer Care for your complaints on the toll-free helpline numbers that are provided below:

BEST Electricity Power Off Complaint Number: 1800227550
BEST Power Helpline Number 2284-3939
Corruption/Bribery Complaints Number: +912222799396
For Regional Supply Off Complaint Numbers Click Here

Trusted SourceTrusted Source – 1. Best Electricity

BEST Electricity Street Light Complaint Numbers:

Register Complaints about Street lights on the customer care helpline number of BEST, Mumbai in your zone

North Mumbai: Streetlight Complaint Number +912224101517
South Mumbai: Streetlight Complaint Number +912223771839
WhatsApp Number for Streetlight Complaint +917208836089
Report Streetlight Issue with Pole Number Report Issue

Trusted Source – 1. Best undertaking

Register Online Complaints of Electricity Supply Off, corruption/bribery, and Other Issues on the following BEST Electricity Portal Links


Emails to lodge Electricity Complaint,
Email about Corruption/Bribery:

Trusted SourceTrusted Source – 1. Best Undertaking

Lodge Online Complaint on the portal of BEST Electricity, Mumbai about the issues of electricity services:

Complaint on Twitter: TwittermyBESTElectric
Lodge Online Complaint of Best Electricity Services Register Complaint
Report about Electricity Theft: Report now
Track Status of Theft Complaint: Track Status
Apply for New Best Connection Apply Now
Scheduled/Ongoing Electricity Outage Status: Outage Status
Ombudsman of MERC Appeal to Ombudsman

Lodge Online Grievance against the unsatisfied resolution of complaints by BEST electricity customer care helplines

If not satisfied with the resolution of a complaint or not redressed yet.

Lodge a grievance for redressal of your complaint with the complaint reference number of the unsatisfied complaints.

Click Out: Register your grievance Now

Have any complaints about MSEDCL, Maharashtra? File an electricity complaint with Maharashtra State Electricity Distribution Company Limited (MSEDCL) and resolve your disputes.

If you are dissatisfied with BEST Electricity or the final resolution of CGRF, BEST, file a petition to the Electricity Ombudsman of Maharashtra Electricity Regulatory Commission (MERC).

BEST Electricity, Mumbai Electricity Complaint Categories, and Types:

Complaint about electricity Issues of:

Best Electricity, Mumbai Smart Meter Related Issues:

  • Smart meter-related issues – No power supply at your home, input/output wire terminal issue, wire sparking, a loose connection of meter wire, Meter glass is broken, or meter burning
  • Want to replace or relocate the meter, The Meter is defective and not working
  • Any other related issues

Best Electricity Mumbai, Electricity Supply Related

  • The electricity supply off due to faults in 11KV, LT, or 33KV load lines, Power failure in the transformer
  • Open or live wire in your area, sparking in your areas, the streetlight is not working
  • Any other electricity supply-related issue

Best, Mumbai Electricity Theft in Rural or Urban Areas

  • Local electricity theft issue ( personal or bulk level issue)
  • Incentive Scheme of theft report related complaint

Best electricity (Mumbai) Bill Related Issues:

  • Wrong bill or invoice, fictitious arrear in billing, overbilling or underbilling issue, payment is paid but the bill is not updated
  • The electricity bill is not revised or error in the amount of the bill

Best (Mumbai) Domestic or Industrial Meter Defect:

  • Request to update or replace of meter, error in meter reading
  • Want to upgrade or relocate the category or type of meter
  • Want to install the smart meter
  • Any other issue related to the meter

 Best Electricity (Mumbai) New Connection Issues related complaint:

  • New connection sanction issue, want to reduce/increase the voltage load, Electricity pole sanction-related issue
  • Document requirement issue while applying for new electricity connection, issue while applying the new connection
  • Saubhagya Scheme-related complaint if you have applied based on this scheme

Best Electricity Transformer Related Complaints:

  • The transformer is overloaded or damaged due to the burning of wire in transformers, supply disruption, etc.
  • Power failure of the transformer, high or low voltage, or underperformance of the transformer

Best Electricity Supply Information/Suggestions related complaint:

  • Power supply disruption in your area, electricity outage-related complaints, high or low voltage-related issues, infrastructure/ system upgrade-related requests
  • If you want to increase transformer capacity, continuous power cut issue
  • Emergency issues – Accident due to electricity spark or contact, the possibility of any issue related to the accident.
  • Bribery/corruption complaints against the employee, the person of the department, or the contractual person
  • Any other electricity supply or service issues

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