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Uttarakhand Police – Lodge an Online FIR or Police Complaint to Uttarakhand Police

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Uttarakhand Police Logo
Uttarakhand Police Logo (source: uttarakhandpolice.uk.gov.in)

Uttarakhand Police is the law enforcement agency for the state of Uttarakhand. The state police headquarters is located in Dehradun, the capital city of Uttarakhand. The UK police is responsible for preventing and detecting crime and maintaining law and order in Uttarakhand state.

Uttarakhand police, headed by the Director General of Police (DGP), comes under the direct control of the Department of Home Affairs, Government of Uttarakhand. The administration structure is divided into 2 ranges, headed by the Inspector General of Police (IGP). Each range has jurisdiction over several districts, headed by the Superintendent of Police (SP).

Notice - Be alert! Don't share the financial or banking details and don't share OTP to customer care executive. Protect yourself from Frauds and Scams. Report to Cyber Crime Bureau or Call 1930 as soon as possible to protect your earnings and others.

Administrative Division:

  • Kumaon Range: Almora, Bageshwar, Champawat, Nainital, Udham Singh Nagar
  • Garhwal Range: Dehradun, Haridwar, Pauri Garhwal, Tehri Garhwal, Uttarkashi

Major Departments of UK Police:

  • Crime Branch
  • Intelligence Branch
  • Special Task Force (STF)
  • Anti-Corruption Bureau (ACB)
  • Railways

Other special police units are Forensic Science Laboratory (FSL), Women Cell, Traffic Police, and Cyber Crime Cell.

Want to report an incident to the Uttarakhand Police? Report incidents to Uttarakhand Police via the toll-free helpline number, email, or by submitting an online e-FIR/complaint. Visit the nearest police station to officially register an FIR/NCR (Non-Cognizable Report) for civil/criminal offences in Uttarakhand.

If the submitted case is not addressed within the specified period, you can escalate the matter to higher police authorities.

Facing an emergency? Dial 112 (Emergency Response Support System) for immediate help from Uttarakhand Police. Additionally, for police assistance, directly call at 100.


How to File an e-FIR or Police Complaint to the Uttarakhand Police?

The Uttarakhand Police operates an integrated Crime and Criminal Tracking Network & Systems (CCTNS), enabling residents to report incidents. Citizens can lodge police complaints or file online e-FIRs (non-criminal) for cases concerning unknown accused or Non-Serious Reports.

Difference between police complaint and FIR:

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  • Police Complaint: This can be oral or written, accusing someone of an offence, applicable for both cognizable and non-cognizable crimes without a specific complaint format.
  • FIR (First Information Report): Initial information, submitted orally or in a written format on plain paper, about cognizable offences (civil/criminal) to the police station.

Note that the FIR must be registered with the officer in charge or SHO of the Police Station, initiating a police investigation. Based on the FIR, the Magistrate may take subsequent action.

Be aware of your rights and safeguard against misconduct such as corruption or harassment by police officials, as defined in the “citizen charter” of the Uttarakhand Police.

Grievance Redressal Mechanism

As per the Home Department regulations, the grievance redressal mechanism of Uttarakhand Police’ is divided into three-tiered structures. Starts from the local police station and further the case can be escalated to the SP at the District, IG/DIG at the Range Office and finally, to the Director General of Police (DGP).

Filing a Complaint:

Registration Fee No Charges (₹0)
Resolution Period As per the rules defined by Uttarakhand Police (read citizen charter)
FIR Filing Immediately at the Police Station
Copy of FIR Free of Cost (mandatory)

Ways to Lodge an FIR/Complaint with Uttarakhand Police:

  • Online: File complaints/FIRs via the CCTNS, social channels, or the Uttarakhand Police App.
  • Offline: Dial 112 for emergencies, use helpline numbers, or visit police stations in person.

Levels of Escalation:

  1. Superintendent of Police (SP), District
  2. Inspector General of Police (IGP), Range
  3. Director-General of Police (DGP), Uttarakhand Police Headquarters

For pending cases, contact the designated Police Officer in the respective department.


Level 1: File an e-FIR or Complaint, Uttarakhand Police

If you want to file an FIR or police complaint, visit the local police station to UK Police. For less severe cases (civil/non-criminal incidents), submit an online e-FIR or Police Complaint through the Crime and Criminal Tracking Network & Systems (CCTNS).

Citizen services of Uttarakhand Police to register an online FIR or police complaint
Citizen services of Uttarakhand Police to register an online FIR or police complaint (source: uttarakhandpolice.uk.gov.in)

When filing an FIR, provide:

  1. Complainant Details: Name, address, and contact information.
  2. Incident Details: Nature, victim and accused information (if known), and date/time.
  3. Stolen Property or Motor Vehicle Details (if applicable).
  4. Supporting Documents: Attach evidence like photos/videos of the incident, identity proof, document files, etc.
  5. Specify the preferred Police Station for FIR registration.

Use plain paper for a simple application format, and note that there’s typically no specific format required for the FIR/complaint application.

1. File an FIR

Register an e-FIR (Non-SR cases):

Lodge Online FIR to Uttarakhand Police File an FIR
Track FIR Status Click to Search
Local Police Station Click to contact (.uk.gov.in)
DGP Police Headquarters
File your complaint

Note: Dial 112 to register a police complaint about public nuisances such as smoking in public places, drinking alcohol, loud noise at night parties, or illegal activities.

Want to file a case? File a case online by e-filing to District/High Courts.

Emergency tip: In an emergency, you may “request help” from the 112 Emergency Response Support System (ERSS) in Uttarakhand, providing your location.

Citizen Helplines:

Police Helpline Number 112,
DGP Police HQ Control Room +919411112985
Other Helplines 1090, +919411112780 (Women); 1098 (Child)
Traffic Police Helpline
+917300702033
Drugs complaint +919412029536 (WhatsApp); +911352656202
Anti-Corruption Bureau 1064

Report Cybercrime: Dial 1930 or submit a complaint online via the National Cybercrime Reporting Portal. Additionally, you may send an email describing the cybercrime to the Cyber Crime Department at ccps.deh@uttarakhandpolice.uk.gov.in.

2. Lodge a Police Complaint

Register a police complaint (Civil or Criminal) with Uttarakhand State Police:

Register Online Police Complaint File a Complaint
Report lost document/article Click to Report
Email (Police HQ) dgc-police-ua@nic.in

Police Control Room:

Note: For more information from the Uttarakhand Police, you can file an online RTI (Right to Information) request with the department.

3. E-Services

The Uttarakhand Police provides various e-services for citizens, enabling convenient online access to certificates and licenses through CCTNS.

Apply online or download the necessary forms for:

  • Police Clearance Certificate
  • Domestic Help Verification
  • Character Certificate Request
  • Procession or Event/Performance
  • Employee/Tenant Verification
  • Protest/Strike

Access these citizen services online and download the forms through the Uttarakhand Police portal.


District Superintendent of Police (SP)

If your complaint remains unaddressed at the local police station, especially in cases involving criminal, serious, or corruption-related matters, it is advisable to escalate the issue to the Superintendent of Police (SP) in your district.

Please Note: If your citizen service complaints persist without resolution or if you have grievances regarding the conduct of the police, then submit a complaint online through the “UK CM Helpline 1905 – Uttarakhand State Grievance Redressal Digital System” to the Appellate Officer for Uttarakhand Police at the Home Department.

Contact respective district SP:

SP/SSP District Phone Number and Email
Dehradun Phone: +911352716209
Email: doonpolice@yahoo.com
SP City Dehradun Phone: +911352716205
Email: spcityddn@gmail.com
SP Dehradun Rural Phone: +911352716213
Email: Spdehatddn@gmail.com
Haridwar Phone: +9113342397777
Email: ssp-har-ua@nic.in, spcityhdr@gmail.com
Pauri Garhwal Phone: +911368222254
Email: sp-pau-ua@nic.in, sppaurigarhwal@gmail.com
Tehri Garhwal Phone: +911376232162
Email: sp-teh-ua@nic.in
Udhamsinhnagar Phone: +915944250169
Email: cctnsudn@gmail.com, ssp-camp.udn@uttarakhandpolice.uk.gov.in
Nainital Phone: +915942235730
Email: ssp-nai-ua@nic.in
SP City Haldwani Phone: +919411112743
Email: addsphld@gmail.com
Almora Phone: +915962230007
Email: sp-alm-ua@nic.in
Uttarkashi Phone: +911374222116
Email: sp-utt-ua@nic.in
Chamoli Phone: +911372252134
Email: sp-cha-ua@nic.in
Rudraparyag Phone: +911364233387
Email: sp.rudpg@gmail.com
Bageshwar Phone: +915963220382
Email: cctnsbag@gmail.com
Champawat Phone: +915965230276
Email: cctnscpt@gmail.com
Pithoragarh Phone: +915964225539
Email: cctnspth@gmail.com
Railways Phone: +911334232755
Email: readerspr@gmail.com

Level 2: Range Inspector General of Police (IGP), UK Police

At the second tier of the law enforcement hierarchy, the Inspector General of Police (IG) assumes the role of overseeing district law enforcement as the head of the Range. If a case remains unresolved at the District Senior Superintendent of Police’s (SSP) or SP level, then you may escalate the matter to the respective Range Inspector General of Police (IGP) in Uttarakhand.

Contact Range Inspector General of Police (IGP):

IGP, Range Contact details
IGP, Garhwal Division Phone: N/A
Email: N/A
IGP, Kumaon Division Phone: N/A
Email: N/A

Level 3: Director General of Police (DGP), Uttarakhand Police

The Director General of Police (DGP) serves as the primary administrative authority, responsible for overseeing police affairs across all jurisdictions under the Range Inspector General of Police (IG) and police administration in Uttarakhand. If there are any unresolved complaints or cases at lower levels, citizens can escalate the cases to the DGP’s office for further review and resolution.

Contact Director General of Police (DGP) Office:

Designation Director General of Police, Uttarakhand
Phone Number +919411112985
Control Room +911352712685, +911352712231
Fax 01352712080
Email dgc-police-ua@nic.in
Address DGP Office, Police Headquarters, Uttarakhand Police, 12 Subhash Road, Dehradun – 248001.

Need additional assistance? For department-specific support in Uttarakhand, adhere to the prescribed procedures established by the Uttarakhand Police. You may reach out Control Room of the Director General of Police or in urgent situations, visit the nearest police station.

Additionally, consider seeking assistance from a professional, such as a lawyer, for required legal advice.


Reference

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