Regarding not attending my LG Refrigerator Repair Complaint VCP240620049275 even after lapse of 12 days to lodge the complaint at LG Customer Care and continuesly calling on daily basis to LG CC.

Respected Sir/Madam,
I am writing to you with great dissatisfaction / disappointment that in your esteemed company, no one is presently looking after the consumer grievances even after lapse of 12-15 days from the lodging date i.e. 14.06.2024. I have made complaint on your customer care on dated 14.06.2024 and followed it by calling number of times but it is the matter of great regrets that all the time they just assure me that they are doing work on my complaint and service center engineer will contact you shortly but neither any one has come to attend my complaint nor make any call to me in this regard.
This is to bring to your kind notice that i have maximum appliances of LG in my house like TV, Washing machine, Refrigerator and number of times i have availed the repair services provided by LG through your Customer CARE but this time i am totally depressed from your services as till date no one has come to my home to repair my refrigerator.
it seems that no one is look after on your service Centers which are making a blur image of your esteemed company in the eyes of your regular customer. i will never purchase any other appliances of LG in future and will never advise to anyone my friend circle or relative to purchase the same by sharing my this very bad experience.
Moreover, when i asked your customer care official to take strict action against service center , she just intimated that we can just lodge the complaint and transfer the same to concerned service center and nothing else we can do except this. its really very disappointing statement.
Finally once again requesting you to kindly look into the matter personally and take strict action against service center or responsible official so that an example be set for all such incidents.